Rajiv Prabhu

Marketing Strategist at Creatix Digibar

• India - Mumbai
• My current job since May 2021

Digital Marketing Manager at Lateralview Technologies Pvt Ltd

• India - Mumbai
• October 2020 to December 2020

- Build, plan and implement the overall digital marketing strategy.

- Manage and train the rest of the team
Stay up to date with the latest technology and best practices.

- Manage and oversee various digital marketing channels.

- Measure ROI and KPIs


- Oversee all the company's social media accounts.

- Suggest activities for improving the quality of online content.

- Track and measure SEO and Google Analytics metrics and provide reports
Build an inbound marketing plan.

- Research and forecast future sales and performance trends.

- Lead, supervise and motivate members of the digital marketing team.

- Research competitors and provide suggestions for improvement.

- Keep abreast with industry and market trends and best practices

Sr Customer Service Executive at Teleperformance - India

• India - Mumbai
• November 2019 to August 2020

-Deal directly with customers by telephone. electronically or Calls Respond promptly to customer inquiries.

-Obtain and evaluate all relevant information to handle product and service inquiries Serve customers by providing product and service information; resolving product and service problems through co-ordination with internal and external departments and/or parties.

-Resolve customer complaints through analysis of the problem; providing optimum solutions, expediting correction or adjustment and follow up to ensure resolution.

-Perform customer verification Set up new customer accounts Organize workflow to meet customer timeframes.

-Direct requests and unresolved issues to the designated resource Manage customers' accounts Prepare and distribute customer activity reports.

-Provide feedback on the efficiency of the customer service process

Professional Photographer at Freelance Photographer

• India - Mumbai
• April 2016 to August 2019

.
Photography | Content | Post Production | Graphic Design | Cinematography | Art Direction |
Digital Imaging | Art Direction | Design |
.
.
Being, a Freelancer, it was mandatory to be effective in multitasking.

Duties & Responsibilities include

- Organising the monthly schedule for Meetings &
shoots.
- Maintaining Social Media Profiles.
- Cultivation of leads and sales.
- Collaborate to plan and develop site content.
- Stay up-to-date with developments and
generate new ideas to draw audience’s
attention.
- Build long-term relationships with media
influencers.
- Understand client specifications and working
closely with our art team to develop the
concept.
- Capturing and processing images until you
achieve desired results.
- Constantly improve image quality using various
editing methods.
- using an extensive range of technical
equipment, including cameras, lenses, lighting
and specialist software Arrange objects,
scenes, lighting and background to adhere to
specifications.
- Organise, edit and retouch the raw data using
Adobe Lightroom & Adobe Photoshop.
- Perform photoshoots using Adobe Lightroom
and other available tether tools.

Brand Manager at City Dairy Pvt. Ltd.

• India - Mumbai
• January 2014 to August 2014

Analysing & Understanding the existing aesthetic standards.
● Budgeting for the client requirement based on the CMYK printer requirement
for the cost effective using 4 colors only.
● Design a variety of possible layouts in Corel draw & Adobe Illustrator for the clients and make powerpoint
presentations/pdf mail clients anticipating a revert back.
● Communicating the possible layouts for approval