Learning And Development Manager
Rivoli Group
مجموع سنوات الخبرة :19 years, 1 أشهر
Recognized and handpicked as transformational learning leader responsible for supporting ongoing up-skill training, leadership development programs, and eLearning content to suit critical business needs. Driving a culture of continuous learning, supporting individual growth, while anchoring customer experience, he models an inclusive leadership. As a L&D consultant with a creative mindset towards modern learning approaches, an understanding of effective design methodology & delivery, aptitude for business growth through customer satisfaction and increased experience, he drives scalable strategic learning advancements across the retail segment of Rivoli. Introduced “LMS - Learning Management System” and steered LMS assessment projects, analyzed and crafted a clear road map for new LMS in adherence to current leading solutions in the market, as per need analysis.
As a part of his day to day role, he formulated and executes talent review calendar and staff development programs through formal, experiential learning, personal coaching, and mentoring. Monitors, tracks & facilitates career moves of all high potential/performance managers in the region, ensuring updated individual development plans are maintained and managing career aspirations through HR / Line Managers and leverages the IDP Individual development plan for the identified talent pool, ensuring the 70-20-10 development approach. He is recognized for building a functional learning strategy with the intent to measure tangible results and build capabilities across executive leadership in critical areas of focus for the business.
Created and executed learning strategies and programs (eLearning, coaching, OJT, and classroom) for all territories in GCC and extended support by designing and delivering eLearning courses on the product, functional, and behavioural through LMS. Evaluated the success of IDPs and helped employees make the most of learning opportunities and to develop Store Managers and their team members on performance conversations.
Maintained partnership with world-class consultants on culture and leadership and executive leadership program with CEO minus one- and two-level employees. Recognized for ideating a training model and process for Personal Shopping advisors and support the Differentiated service, a key business transformational project.
Worked alongside the leadership teams, helped shape and execute a broad-based talent development strategy and related processes in alignment with business and workforce needs to unleash the full potential of people and business. Led region-level talent review calendar and staff development programs through formal, experiential learning, personal coaching, and mentoring programs and drove execution within specific talent segment(s) and related processes in alignment with business and workforce needs (including needs assessment and validation, measurements/ROI).
Identified store-wise training needs through structured store visits and regular interaction with retail staff at every role (sales executive, supervisors, Store Managers & Area Managers) and ensured Store managers work confidently by driving Store Leadership & Lead Fundamentals program. Remained involved in Saudi National development programs - Al Qema and Tamkeen ensuring local staff productivity improvement.
Regularly visited the store to interact with staff, identified training needs and established consistent learning culture in the business and ensured product training is conducted by strictly following the concept Learning and Development Head guidelines.
Imparted product knowledge and effective fieldwork to the sales team across South India and yielded higher throughput to the business from specific product categories. Analysed product-mix sales of every state for 3 years and identified reasons for growth/decline and trained people on those products with specific targets & monitoring. Created training aid, and content based on the requirement of retail executives, institutional executives & finally distributor salesman/retailer salesman in the market. Was recognized for launching product in the market and ensured maximum reach by the NPI training arrangements & content for own team, distributors key retailers & influencers.
1. May 2006 till Oct 2007 worked as a Retail Showroom executive for 4 business categories(Furniture, Security Equipments, Appliances & Locks) of Godrej.
2. Nov 2007 till March 2010 worked as a Store Manager as well as stores cluster manager for 4 business categories(Furniture, Security Equipments, Appliances & Locks) of Godrej.
3. April 2010 till date as a Marketing Manager for South India for Locks business of Godrej.
1.Have passed MBA Academics with University 4th Rank. 2.One among the first to get placed into GE through campus recruitment. 3.Got selection for Indian Army & joined Officers Training Academy of Indian Army.