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raju surisetty, Business Mentor

raju surisetty

Business Mentor·Boost

United Kingdom

High school or equivalent, International Business Management

Work experience

Total years of experience: 9 years, 6 months

Business Mentor

January 2026 - Present

Boost

United Kingdom Remote

January 2026 - Present

Mentoring founders and business owners on operational risk mitigation,
growth business and networking.

Company industry:
Marketing

Customer Service Advisor

January 2024 - January 2025

Heart of England Co-operative Society

United Kingdom

January 2024 - January 2025

Delivered exceptional customer service and supported daily retail workflows alongside postgraduate studies.
Resolved customer queries efficiently, maintaining high service delivery standards in a fast-paced retail environment.

• Supported daily operations through inventory control, stock replenishment, merchandising, and cash management.

Company industry:
IT Services

Business Manager

January 2021 - January 2024

Family Beach Retreat

Visakhapatnam, India

January 2021 - January 2024

Managed end-to-end operations, supplier relations, regulatory compliance, and finance for 25+ staff.


• Increased profit margins by 20% post-pandemic through strategic cost containment and operational restructuring.
Directed recruitment, training, performance monitoring, and scheduling for a workforce of 25+ employees.
Maintained 100% compliance with strict food safety (FSSAI) and employment regulations; led key supplier negotiations.

Company industry:
Catering, Food Service, & Restaurant

Associate – Tax & Compliance

January 2019 - January 2021

KPMG

Bengaluru, India

January 2019 - January 2021

Managed tax documentation, statutory reporting deadlines, and financial compliance for major clients.



Mentored and trained 6-7 team members on operational improvement initiatives and Knowledge Transfer (KT) sessions.
Achieved a 100% audit pass rate while ensuring compliance with complex statutory and global tax frameworks.

Company industry:
Accounting

Analyst – Operations & Process Improvement

December 2017 - January 2019

EY

Bengaluru, India

December 2017 - January 2019

Optimised enterprise business operations, CRM accuracy, and enterprise reporting structures.

• Mentored 4 junior analysts, facilitating brainstorming workshops and process optimization training sessions.
Enhanced ERP performance by 15% and improved CRM data accuracy by 25%; achieved 90% SLA compliance.

Company industry:
Accounting

Analyst – Risk & Compliance

January 2016 - October 2017

Tata Consultancy Services (TCS)

Pune, India

January 2016 - October 2017


• Executed 700+ AML/KYC risk assessments, enforcing regulatory compliance and mitigating operational risk exposure.
Built analytical dashboards and performance reports to provide senior leadership clear visibility into risk metrics.

Company industry:
IT Services

Education

Coventry University

May 2025

May 2025

High school or equivalent, International Business Management

United Kingdom

Coventry University.

January 2025

January 2025

High school or equivalent, Management

United Kingdom

Andhra University

April 2016

April 2016

Bachelor's degree, bbm

India

Skills

Tax

Intermediate

Data Analysis

Expert

Microsoft Excel

Expert

SAP

Expert

Languages

English

Expert

Hindi

Expert

Telugu

Native Speaker

French

Beginner

Memberships

Digital Boost

Mentor

January 2026

Training and Certifications

Certifications
ISB Executive education at the Indian school of business
ISB Max Institute of healthcare Management
Nov 2023 - Feb 2024