Retail Store Manager
Kashkha Fashion LLC
Total des années d'expérience :15 années, 1 mois
Accountabilities & Responsibilities:
• Drives Profitable Sales and Meets or Exceeds Store Financial Plans.
• Deliver on KPI- goals (Conversion, Units Per Transaction and Sales Per Hour)
• Accountable for Payroll Management, Visual Merchandising Management, Cash Handling and Inventory Control, People Management &Team Development.
Summary: - Oversee Daily Store Operations for 2100 SQFT. Managing Annual Turnover AED 6.4 Million. Responsible for 10 Employee’s (6 Sales, 2VM, 1 Back support &1- Supervisor)
Achievement:
• Double Digits Sales Turnover Growth Year-on-Year (YoY).
• Shrinkage Control: less than -0.85%. Under Budget.
• Won Award for the best sales performances, Highest 42% MTD Growth & LFL 14% Vs LY Sales in UAE Territory.
To maximize store contribution by proactively driving sales.
Reducing stock loss. Managing costs control.
Motivating and developing the sales team members Store maintenance as per international retail standard & maintaining high level of customer satisfaction.
Working closely with Health and Safety Security Measures & Loss and Prevention Method to set operational processes in place.
Ensuring the store complies with all company regulations and procedures
Plan and execute sales strategies of the store to drive business, deliver excellent customer service and control cost.
Planning, organizing and motivating the team members and determining the training needs of employees to enhance their operational efficiency which in result- leading to increased the productivity of the store.
Implementing 48hrs Rota and Daily Activity Planner on hourly basis to increase and measure the productivity of the staffs.
Working closely with SLP (security & Loss Prevention) to set operational processes in place.
Responsible for analyzing daily and weekly season sales stock report and its replenishment and the follow-up communication with Inventory teams & Prepare action plans on weekly basis on top selling brands and slow selling brands based on category- wise .
Develop New Business for existing products. Designing the Sales Strategies for the new products launch. Updating market and competition information from time to time.
Optimize sales in line with company budgets, Profitability, Achievement of budget, Implementing tighter loss prevention control and strengthened security measure.
Focusing on ageing stock - to ensure minimum ageing stock.
Store maintenance as per international retail standard.
Employee Management: Training, reviews, appraisal and their career development through Top -Gun Programmed.
Financial management functions including budget control, sales analysis, forecasting and reporting, weekly payroll and cashier management.
Directed daily warehousing operations to check in stock shipments and oversaw heightened inventory control procedures as part of a stringent loss prevention program.
Implementing -Direct store delivery procedures to prevent the occurrence of any stocks difference through verification and approval of incoming shipments by proper scanning and physical counting method.
Ensuring customer satisfaction, Proper stock levels, all events happen as per the event calendar.
Ensuring timely and error free reports from the stores & Stores administration and dealing with staff issues.
Training of department employees in operation such as stocking, display of merchandise and Procedures for the customer service.
Ensuring that the sales team operates within the company rules and policies.
Review and taking corrective actions on the following reports:
Top selling suppliers, Budgeted vs. Actual sales, Daily sales report.
Walk in and conversions &Feedback on competition.
Retail Industry Knowledge:
Pricing & Budgeting, People Management, Product knowledge & Merchandising, Stock management and inventory &Strong apparel knowledge with fashion sense.