ركاد عائض

o Division Manager for
• IN (Intelligent Network)
• DMC ( Device Management Center)
• PS (packets and Switching )

Senior VAS System Engineer for Roamware services in STC (Saudi Telecom Company)
• Performing daily systems health check.
• Handling faults finding and diagnosing.
• Performing daily/weekly reports to check the performance of the services.
• Ensures appropriate inclusion of engineering function within investigation
• Escalating to second line support those issues needed L3 support
• Handling STC technical complains.
• Provided 24/7 support for STC.
• Working at acceptance tests for new Value Added Services.
• Handling the responsibilities of assisting senior Roamware technical consultant engineers in tough issues
SK Engineering & Construction Co - IT Engineer
Aug-2010 till Dec-2011.
• Cisco networks System Engineer.
• 24*7 Supports.

Under our administration Telecom department in Company, Palace, Resort and Camp.
Networks, telecommunication . TV system ...

• Cisco networks System Engineer.
• 24*7 Supports.