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RAKESH KUMAR, Assistant Restaurant Manager

RAKESH KUMAR

Assistant Restaurant Manager·United Business Development

Qatar

Bachelor's degree, Hospitality

Work experience

Total years of experience: 2 years, 9 months

Assistant Restaurant Manager

January 2010 - December 2011

United Business Development

Doha, Qatar

January 2010 - December 2011

Operations Management
Developing procedures & control system for maintaining Quality & Hygiene Standards.
In depth knowledge of F&B operations.
Helping trouble shoot Client Issues.
Client Servicing
Ensuring & maintaining High Quality of Service Standards.
Implementing & maintaining maximum customer satisfaction by interacting with in-house & potential guests.
Coordinating with guests for resolving their concerns
Company industry:
Catering, Food Service, & Restaurant
Job role:
Support Services

Supervisor

April 2007 - December 2007

GRT Grand

Chennai, India

April 2007 - December 2007

Supervision
Company industry:
Hospitality & Accomodation
Job role:
Support Services

Education

I H M Chennai

March 2007

March 2007

Bachelor's degree, Hospitality

India

Skills

Hospitality Management

Expert

Restaurants Management

Expert

Customer Satisfaction

Expert

Developing Client Relationships

Expert

Customer Satisfaction Analysis

Expert

F&B Service

Expert

Languages

English

Expert

Training and Certifications

Certifications
In all the departments.
The landmark hotel(Kanpur)
Nov 2005 - Apr 2006