Human Resources Officer
Siren Associates
Total des années d'expérience :7 years, 5 Mois
• Provide adept guidance and resolution for employee relations matters, including conflict resolution, disciplinary actions, and grievances
• Ensure strict adherence to labor laws and company policies
• Coordinate compliance training programs for employees, promoting awareness of legal obligations, ethical conduct, and best practices in the workplace
• Administer comprehensive employee benefit programs, encompassing health insurance and benefits plans
• Collaborate in the development and enhancement of HR policies and procedures to align with evolving legal requirements and industry standards while ensuring companywide compliance
• Manage the HRMS of the company, ensuring its effective utilization and accuracy in maintaining employee records, payroll, and other HR-related information
• Generate insightful HR reports and analytics for executive review
• Manage HR documentation, assuring strict compliance with data privacy regulation
• Oversee the end-to-end onboarding process for new hires, ensuring a smooth transition into the organization
• Ensure that new employees received mandatory compliance and safety training as part of their onboarding, covering topics such as workplace safety, diversity and inclusion, and cybersecurity awareness
• Developed and implemented HR policies and procedures, performance management, and employee relations, resulting in an increase in employees compliance and understanding
• Oversaw the work of the Human Resources team through dividing tasks on a weekly basis and following up on deadlines
• Handled the end-to-end recruitment process, including job postings, resume screening, interviewing, and onboarding, resulting in a positive change in the overall hiring efficiency
• Authored employee training programs on various HR topics through conducting a training needs analysis that resulted in employee engagement especially in performance management
• Led the development and delivery of a new employee onboarding program, resulting in an increase in employee engagement and less employee turnover
• Executed exit interviews and analyzed data to identify trends and opportunities for improvement in the recruitment and retention process
• Conducted thorough investigations into employee complaints and grievances, resolve conflicts, and provide coaching and guidance to managers and employees to maintain a positive work environment
• Led employee benefits programs, including health insurance, work-life balance benefits, and leaves of absence, ensuring accurate administration and timely communication to employees
• As a member of the Entertainment Committee, actively involved in strategizing team-building initiatives aimed at fostering optimal work performance and promoting strong team cohesion
• Developed and sustained HR documentation, including employee handbooks, policies and procedures, and ensure completion and accuracy with national employment laws while guaranteeing staff compliance
• Oversaw the performance management process, including goal setting, performance reviews, and performance improvement plans, in collaboration with the director, managers and employees
• Monitored and tracked performance metrics, analyze performance data, and provide recommendations for performance improvement and development opportunities
• Supported in conducting staffing studies to analyze and forecast workforce needs based on the organization goals, industry trends, projects and operational requirements
• Provided guidance and support to hiring managers in developing job requisitions, conducting job analyses, and setting appropriate salary ranges in compliance with the organizations salary scale and grading matrix
• Orchestrated the entire recruitment process, which involved crafting job descriptions, posting job openings, screening resumes, conducting interviews, facilitating onboarding, and ensuring proper maintenance of personnel documentation
• Ensured effective management of the Administration team by assigning tasks on a weekly basis and closely monitoring the completion of deadlines
• Mediated employee relations matters, including conflict resolution, investigations, and coaching to managers and employees on different HR functions
• Administered health and welfare plans through organizing training sessions, benefit programs, and team building activities to ensure optimal work performance
• Coordinated day-to-day office operations, including scheduling appointments, managing calendars, preparing reports, and maintaining office supplies and petty cash
• Preserved and updated records, databases, and documents in accordance with organizations policies and procedures
• Sustained register for office equipment and property/facility management according to the asset inventory policy
• Assisted with the planning and execution of events, ensuring timely completion and adherence to budget and quality standards
• Managed internal and external communication, including responding to emails, phone calls, and inquiries from team members, and stakeholders
• Implemented and nurtured administrative processes to improve efficiency and effectiveness of office operations
• Strengthened and provided assistance in the development, revision, and implementation of the organizations staff policies and procedures, ensuring strict adherence by the staff
• Prepared and distributed HR-related communications, including HR policies, procedures, updates, and announcements
• Streamlined HR processes, including recruitment and onboarding, employee record management, benefits administration, performance management, and HR compliance
• Provided support throughout the recruitment and selection process, such as creating job descriptions, posting job openings, screening resumes, arranging interview schedules, conducting background checks, and preparing offer letters
• Facilitated employee onboarding, including conducting new hire orientations, and preparing necessary paperwork
• Oversaw and orchestrated daily office activities, encompassing appointment scheduling, calendar management, report preparation, and inventory maintenance of office supplies and petty cash
• Conducted research and compiled information on various topics as requested by executives, using reliable sources and presenting findings in a clear and organized manner
• Arranged domestic and international travel arrangements for executives, and clients including booking flights, hotels, ground transportation, and processing travel expenses in compliance with company policies
• Accelerated the hiring process by facilitating multiple steps, such as creating job descriptions, posting job openings on various platforms, evaluating resumes and applications, conducting initial phone screenings, coordinating interview schedules, and performing comprehensive background checks
• Maintained and updated HR databases and personnel records, ensuring accuracy, confidentiality, and compliance with applicable laws and regulations
• Directed employee onboarding and orientation, including preparing new hire paperwork, conducting orientation sessions, and coordinating with various departments to ensure smooth integration of new employees into the organization