Sales Manager
Houmi Trading LLC
مجموع سنوات الخبرة :13 years, 5 أشهر
• Overseeing local and regional sales, promotions and campaigns.
• Planning and directing the hiring and training of new Sales Representatives.
• Directing and coordinating all sales activities locally and regionally.
• Preparing sales budgets and projections and approving expenditures.
• Tracking and analyzing sales statistics based on key quantitative metrics.
• Handling and resolving customer complaints regarding a product or service.
• Setting discount rates and determining price schedules.
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs).
• Serving as the face of the organization to internal and external partners.
• Making data-informed decisions to drive performance and resource allocation.
• Developing and maintaining relationships with key clients.
• Setting sales quotas and goals.
• Overseeing and directing the performance of the sales team.
• Identifying emerging markets to find new sales opportunities.
• Defining and executing territory sales plans.
• Supervising the day-to-day operations of the administrative department and staff members.
• Working with the accounting and management teams to set budgets, monitor spending and process payroll.
• Overseeing special projects and tracking progress towards company goals.
• Coordinate office activities and operations to secure efficiency and compliance to company policies.
• Overlook day-to-day operations. Supervise everyday activities of all support staffs (Office Assistants, Peons, Cleaners etc).
• Developing, reviewing and improving administrative systems, policies and procedures.
• Hiring, training, evaluating employees and taking corrective actions when necessary.
• Working with government offices to approve various paperwork and comply with policies.
• Ensuring the office is stocked with necessary supplies, checking if all types of equipment are working and properly maintained.
• Planning, scheduling and promoting office events, including meetings, conferences, interviews, orientations and training sessions.
• Collecting, organizing and storing information using computer databases and filing systems.
• Building and expanding on skills by engaging in educational opportunities.
• Ability to establish effective communication channels between Management and workers.
• Accountable for transport management (car log sheet checking, car fuel intake checking etc).
• Keep the top management fully informed in a timely and candid manner about day-to-day administrative issues.
• Carry out tasks assigned by the top management.
• Supervising and monitoring the work of administrative staffs.
• Ordering stationeries and furnitures.
• Organizing meetings and managing databases.
• Organizing company events and conferences.
• Dealing with correspondence, complaints and queries.
• Preparing letters, presentations and reports.
• Implementing and maintaining procedures/office administrative systems.
• Delegating tasks to junior employees.
• Booking transport and accommodation for clients.
• Contact Delinquent Accounts.
• Negotiate Repayment Plans.
• Resolve Billing And Customer Credit Issues.
• Handle Questions Or Complaints.
• Processing sales transactions and taking payments.
• Providing excellent customer service.
• Answering customer questions about products or services and providing recommendations based on customer needs.