Rakib Moksud

CEO Chief Executive Officer at SQ Group

• Bangladesh - Dhaka
• My current job since October 2015

Director sales at Aquatech

• India
• April 2013 to October 2015

Organization: Aquatech Business/product: Projects, corporate and retail sales for pumps, Efluent Treatment plant (ETP) setup, Water Treatment Plant (WTP) setup, Deep Tube-Well construction and industrial pump sales (SAER and Kirlosker). Duties/Responsibilities
Designing and implementing strategic plans to reach sales targets.
Cultivating lasting relationships with customers to grow customer loyalty.
Developing and promoting weekly, monthly, and quarterly sales objectives.
Drafting detailed and accurate sales reports.
Working with customers to better understand their business needs and goals.
Assessing costs, competition, and supply and demand to identify selling prices.
Estimating sales volume and profit for current and new products.
Establishing a sales training program to train new employees.

Customer service associate at HSBC

• United Arab Emirates
• July 2007 to May 2011

Department: Consumer banking Duties/Responsibilities
Directly dealing with customers.
Process daily foreign currency and local currency transaction.
Maintaining and developing records needed for processing, research, and development.
Achieve business target for the team.
Lead and motivate team members for better output.
Daily vault opening and closing.
Initiate, coordinate, and facilitate marketing campaigns to customers.
Identify problematic issues and work to resolve them in a timely manner.
Serve as an advocate for positive customer experiences when interacting with the company.
Develop and maintain relationships with other departments (Financial, administrative, Customer Services)

Assistant product service at Standard Chartered Bank

• United Arab Emirates
• October 2006 to July 2007

Organization: Standard Chartered Bank Department: Card operations Duties/Responsibilities
master card, visa settlement. dispute resolution.