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Rakshith Poojary, Senior Process Executive

Rakshith Poojary

Senior Process Executive·Cognizant Technology Solutions,

India

Bachelor's degree, Computer Science

Work experience

Total years of experience: 3 years, 3 months

Senior Process Executive

January 2024 - October 2025

Cognizant Technology Solutions,

Bengaluru, India

January 2024 - October 2025

• Worked as a contractor for LinkedIn, handling risk assessments, fraud detection and
prevention, payment fraud monitoring, and account takeover (ATO) recovery.
• Led incident response, digital forensics, threat modeling, and vulnerability analysis while
managing advanced authentication and identity and access management (IAM) systems.
• Performed comprehensive data-driven trend and anomaly analyses to proactively detect
and mitigate platform abuse and misuse.
• Led platform-wide Trust & Safety operations, managing content moderation and policy
enforcement to strengthen security frameworks and ensure GDPR/CCPA compliance.

Company industry:
IT Services

Senior Subject Matter Expert

October 2023 - January 2024

Concentrix,

Bengaluru, India

October 2023 - January 2024

• Worked as a contractor for Razorpay, managing merchant onboarding, verification, and
account activation while ensuring smooth user integration and compliance.
• Performed CDD and EDD assessments in compliance with RBI, PCI DSS, and KYC guidelines,
enhancing data accuracy and tightening risk controls.
• Executed fraud detection and risk assessment frameworks, identifying potential threats and
mitigating financial and operational risks across merchant portfolios.
• Performed risk profiling and compliance audits, and handled merchant relationships and
escalations to improve overall client experience.

Company industry:
Call Centers & Customer Care Outsourcing

Executive, Accounts Receivable

December 2020 - January 2022

Omega Healthcare,

Bengaluru, India

December 2020 - January 2022

• Managed full-cycle U.S. healthcare billing operations, applying Revenue Cycle Management
expertise to reduce denials, optimize workflows, and maximize revenue recovery.
• Performed root cause analysis on claim denials and implemented process improvements
that lowered denial rates accelerated reimbursements and improved revenue
performance.

Company industry:
Other Healthcare Services

Education

Dayananda Sagar College of Arts, Science and Commerce

August 2019

August 2019

Bachelor's degree, Computer Science

India

Skills

BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS RISK MANAGEMENT
Intermediate
BUSINESS RISK MANAGEMENT
Intermediate
COACHING
Intermediate
COACHING
Intermediate
FRAUD PREVENTION AND DETECTION
Intermediate
FRAUD PREVENTION AND DETECTION
Intermediate
HEALTHCARE SERVICES
Intermediate
HEALTHCARE SERVICES
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
RISK ANALYSIS
Intermediate
RISK ANALYSIS
Intermediate
ROOT CAUSE ANALYSIS
Intermediate
ROOT CAUSE ANALYSIS
Intermediate
TEAM PERFORMANCE MANAGEMENT
Intermediate
TEAM PERFORMANCE MANAGEMENT
Intermediate