Rama Abduldayem, Product Development Manager

Rama Abduldayem

Product Development Manager

Medical Reference Center

Lieu
Arabie Saoudite - Jeddah
Éducation
Baccalauréat, Industrial Engineering
Expérience
3 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :3 years, 9 Mois

Product Development Manager à Medical Reference Center
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis avril 2023

• Improved NPS by 20% through successful Customer Survey program implementation.
• Collaborate with cross-functional teams (CS team, finance, operations, & IT) to ensure alignment of marketing activities with overall objectives.
• Maintain solid relationships with key clients through exceptional communication strategies.
• Increased patient traffic by 30% by developing and implementing online and offline marketing strategies to promote services, or the organization as a whole.
• Analyze data to measure campaign effectiveness and make data-driven decisions.

Account Manager à Serts London
  • Turquie - Istanbul
  • août 2020 à mars 2023

• Established and maintained relations with UKs top fast fashion brands like Boohoo, Nasty Gal & PLT, resulting in increased sales.
• Monitored the critical path report for 100+SKUs to ensure on-time delivery.
• Submitted weekly sales reports to track £600K-£900K worth of total revenue and provide insights to the CEO on sales performance against goals.
• Facilitated shipment and logistics, by preparing documentation like packing lists and commercial invoices
• Updated accurately all the necessary information of sales orders into the ERP system

Éducation

Baccalauréat, Industrial Engineering
  • à Sabanci University
  • juin 2024

Specialties & Skills

Customer Experience
Operations Management
Account Management
COMMUNICATION STRATEGIES
CUSTOMER EXPERIENCE
SALES OPERATIONS
DECISION MAKING
LEADERSHIP
INDUSTRIAL ENGINEERING
MARKETING STRATEGIES

Profils Sociaux

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Langues

Arabe
Expert
Turc
Expert
Anglais
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