Ramadan Ali Mohamed Ali رزق

Basic Management Skills (corporate Training) * Train the Trainer (American Hotel & Lodging Education Institute) * Effective Listening Skills & Delegation * Effective communication skills (Movenpick Taba) * Technique in Problem Solving * Effective Supervision * Time Management * Breakage Controlling * Guest expectations * Up Selling * Responsible for setting restaurant quality standards. * Trains restaurant personnel to be friendly with smile and yet tactful, pays attention to appearance of employees, permits no familiarity between servers and guests give good sized drink (according to Established measurements), work with standard recipes * Sees that all equipment and furnishings used in restaurant are kept in good condition. * Ensures that every guest feels genuinely welcome, the staff must be eager to please and ready to fill every request if possible. * Pays much attention to cleanliness, pay Attention to the staff service to give attentive for smothering service. * Beverage Cost control, Beverage inventory, controlling the service flow, cash flow control and profitability, guest satisfaction, man power, Breakage and loss controlling, P&L control, sanitation, hygiene, safety, beverage promotions and training matters of all respective operation