Ramakant Gupta

Work Experience

Total years of experience :11 years, 7 Months

Principle infrastructure engineer at Mphasis Limited

My current job since November 2016

 DMO is basically for HOUSTON EVERETT Separation logically and physically for HPE sites.
 Taking care for Designing & implementation task for HPE sites.
 We are getting sites by our Project manager & we have to go with following process.
 We are creating RFC (request for change) for each sites as per customer change requirement
 We prepare design for these sites according to customer requirement.
 We prepare implementation configuration template.
 We go through implementation task according to design.
 Once implementation is done, we go with service confirmation ( Data/voice/WLAN/Internet)
 Perform WLAN migration into new network subnet.
 Provide Lavel-3 support to the HP customer in case of critical network issue

Senior Technical Support Engineer at CSS CORP

India - Pune
August 2015 to November 2016

 Assisting Juniper customers in designing, configuring and troubleshooting there service provider backbone networks.
 Working on Juniper devices like M/MX/T routers on advanced technologies like, MPLS VPNs, VPLS, and other service provider technologies.
 L1 Support for M/Mx/T series routers for all juniper's Customer.
 Coordinating with L3/L4 team in deploying solution, PR/Bug search on upcoming scheduled JUNOS images.
 Assisting the accounts in all technical queries put by customers, pre and post deployment.
 SME for Mx/M series routers for the Juniper Customers.

IP/Executive MPLS engineer at Vodafone India Limited

India - Pune
September 2013 to August 2015

 Providing level 2 support for managed, unmanaged, national and international MPLS VPN customers.
 Providing L2 level support for IP - MPLS related Backbone Network issues of Vodafone India Network.
 Performing Traffic Shifting/Engineering on live Core Backbone Network in case of link congestion/chocking due to multiple backbone link failures.
 Proactively monitoring, controlling and load balancing Vodafone’s Internet traffic among its International and domestics Upstream/peering’s in case of one of the Upstream/peering’s link choking/instability issues.
 Troubleshooting of IP - MPLS backbone issues and its rectification.
 Resolving everyday network faults.
 Modifying existing setup and provisioning new core links.
 Checking traffic dip issue for captive and carrier customers (CGNAT traffic DiP)
 Conducting scheduled activities regularly to meet various network SLAs, link uptime, node uptime, service uptime etc.
 Solving escalated issues of customer provisioning and customer faults.

Network Engineer at huawei Telecommunication

India - Lucknow
October 2012 to September 2013

Presently I am working in Huawei Telecommunication (Off role)

Designation:-MPLS Engineer

Daily Operation:-

Operation & Maintenance

Fault Management
Performance Management
Configure Management

Hands on Switches:-

Huawei L3 Switches(S5600, S5300 Series)
Hands On Router:-

Huawei NE40E, NE80E Router

Education

Bachelor's degree, S.A.M. CET Bhopal

at Board/ University
June 2011

Qualification Discipline/ Specialisation School/ College Board/ University Year of Passing Percentage Bachelor of Engineering Computer Science Engineering SAMCET, Bhopal RGTU, Bhopal 2011 71.00%