IT ADMINISTRATOR
Venecia Home Nursing And Rehabilitation
مجموع سنوات الخبرة :8 years, 5 أشهر
Manage and monitoring Windows, Linux and Email Servers
Configuring/installing & maintaining Wireless controller, Access points, Firewall, PABX Telephone system, Biometric access control system and CCTV Systems
Creating, Modifying, deleting and support the users and computers in Active Directory Server
Manage and Providing ERP (Health Information System-HIS) system support to Users
Test all changes to networks, hardware, software, and hosted applications
Manage implementation of network infrastructure projects, from both technical and communication aspects to meet company needs.
Maintenance and troubleshooting of communication devices such as switches, Scanners, Photocopier, Printers and Fax.
Installing and Troubleshooting windows and Linux workstations
Provide on-site and remote technical assistance to Units and other departments.
Monitoring of Antivirus and Patch updating
Monitoring internet connection managing bandwidth allocation on internet sharing server
Troubleshooting hardware & software problems of users
Liaise directly with Telecom service providers for any new subscriptions or connection issues. System implementation, reports & conduct technology training
Maintaining inventory record of IT resources tracking tickets raised by users
Backup, restore and support Outlook, ERP Applications (OrangeHRM, Alfresco, KPI and SharePoint)
Overall management of IT Infrastructure Operations and services
Maintain and support company’s LAN/WAN environment
Manage and monitoring Cisco 2600 and 3600 series routers and Switches
Daily maintenance and problem resolution, operating systems patches and software
upgrades, Backup, Configuring Printers, Scanners and routine hardware configuration
Manage internet, user accounts, permission, email, anti-virus, anti-spam
Updating security programs and frequent changing of password
Customizes networks to meet client’s needs
Provides technical support for customers; diagnoses technical problem, researches and
identifies appropriate solutions
Maintains contact with clients to ensure quality level of support, interacts with users in
non-technical, clear terms
Install education software, hardware and other technical equipment, adapt to changes in
technology
Provides technical assistance to customers, application training company products and
onsite support
Co-ordinate with sales team for pre-sale technical demonstrations
Maintained computers, installed operating systems and programs on the computers and reassembled computer hardware device
Installing and configuring new hardware and software. Troubleshooting any reported problems in remote area and performing backups
Basic network configuration, Computer assembling, troubleshooting