rameez khan, customer representative management

rameez khan

customer representative management

waridtelecom

Location
Pakistan - Peshawar
Education
Bachelor's degree, Fsc
Experience
2 years, 5 Months

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Work Experience

Total years of experience :2 years, 5 Months

customer representative management at waridtelecom
  • Pakistan - Peshawar
  • February 2010 to June 2012

Providing excellent customer service is essential to the long term viability of every business. This free online Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level. This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors. This free online Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.

Education

Bachelor's degree, Fsc
  • at my self
  • April 2010

Personal descriptionsI consider my self as a hardworking and ambitious person . Programming is a major part of my life , and so Ispend most of the day Reading and searching and downloading ready code .. At my free time , I like solelywalks , eating ice cream , and listening to Music .I am basically a simple , adjusting and fun loving person, whom others consider as sincere and friendly too.But they also consider me as modest, and I don’t know whether I am all this.I would describe myself as a very ambitious, hardworking and sincere girl. I am enthusiastic about taking upnew challenges in life.Friendly and joyful is what my friends would describe me asI am happy with my life, I am a nurturing person, I am always trying to help people in need even when Iknow they won't appreciate it, I can't help it. I am strong minded, I am the person everyone comes to to cryon my shoulder. I am a good listener. I think I am an overall good person. I try to be the bestmother,daughter and wife that I can be and that is all I can do.I love life! Everyday is a new experience! I love to help others and enjoy laughing and watching others havea good time! I am a very honest person who will bust his butt to to achieve goals in life! I am very into natureand will pull over on the side of the road to move a turtle so it doesn't get run over. I like all kinds of weather (except when it is over 80 degrees) I don't like watching people get hurt and I will defend people that can'tdefend themselves! I don't like people who lie or are high and mighty! People who purposely hurt others arescum and should be put away forever! But for the most part I am a content person who believes that weshould all stop and enjoy life when ever we can because we are only here a short time and letting life slip bywithout enjoying it is a waste! I could go on and on but you get the idea of how I am!Choose 7 things that can describe you completely. They must let people fully(or at least,nearly) understandyou!Sample descriptionAll right,here's my 7 things:1.I'm a big fan of Avril Lavigne!The biggest kind!2.I love reading!My favourite classic poet is Dante Aligheri.I am also a Douglas Adams fan.3.I'm proud of my native city.4.I love movies.My favorite actors are Al Pacino and Keanu Reeves. Favorite actress will be NataliePortman.5.Want to be a psycologist in the future,but not sure.6.Wild,bad tempered,but also show kindness and peace-loving.7. I think life is like a comedy with a tragic ending. Since you know the ending,why not enjoy the fun partfirst?1.Im a big fan of Hannah Montana2.I love reading mostly baby sitters club books3.Im kind,caring wild,nice, funny,silly sometimes4. I want to be a police officer in the future5.My motto is be yourself 6. My favorouite actress is Miley Cyrus7.I am also outgoing,loud, not afraid to tell the truth about someone

Bachelor's degree, i have who has metric and bsw certificate and also diploma
  • at post graduate colleg swabi
  • April 2010

i have received good crm certification to warid telecom and The Certificate in Responsible NGO Management is designed for those involved with or leading an NGO. Participants gain a comprehensive understanding about program development, partnerships, and measuring results. The course material also explores innovative funding models, transparency, accountability, and management ethics. Participants also examine critical strategies in human resource management, branding, and marketing.

Specialties & Skills

Customer Service
Adobe Photoshop
Public Relations
Computer Service
Customer Satisfaction
i have work in warid telecom as customer management Representative
Diploma in Information Technology (DIT) Overview Admissions Career Options Major Subjects Admiss

Languages

English
Intermediate

Memberships

i am member of the sahara NGO
  • help people in food and medical
  • March 2011

Training and Certifications

i have D.I.T( diploma information technology) certificate (Certificate)
Date Attended:
January 2007
Valid Until:
December 2008

Hobbies

  • i have interest in books studies and google serch and facebook
    The Book Studies minor explores the past, present, and future of the book. Faculty and staff from the departments of Art and Art History, English, History, and Goucher's Library currently teach a variety of courses on the history, design, and archaeology of the book; bibliography; reception studies; and the history of libraries. Book Studies courses not only involve materials housed in Goucher's