Total Years of Experience: 15 Years, 6 Months
July 2013
To Present
Process Specialist
at Infosys BPO
Location :
India - Chennai
Provide various services for creating and maintaining content and graphics on the AT&T website. Process various request that arrive via JIRA tool, as well as customer service assisting customers with questions via phone and email.
June 2010
To March 2013
Senior Customer Support Associate (L2)
at RR DONNELLEY INDIA OUTSOURCE PVT. LTD
Location :
India
• 2.7 years experience (Jun 2010 to till date) as Senior Customer Support Associate (L2) in RR DONNELLEY INDIA OUTSOURCE PVT. LTD.
December 2007
To March 2009
Quality Controller
at RR DONNELLEY INDIA OUTSOURCE PVT. LTD
Location :
India
• 1.2 years experience (Dec 2007 to March 2009) as Quality Controller in
Q-CON TECHNOLOGIES PVT. LTD, handled clients like Pearson, OUP & Orient Blackswan.
Q-CON TECHNOLOGIES PVT. LTD, handled clients like Pearson, OUP & Orient Blackswan.
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