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رامي عبدالرحمن احمد الشاعر, Head of Auditing

رامي عبدالرحمن احمد الشاعر

Head of Auditing

Zarqa Cooperation Directorate

البلد
الأردن - عمان
التعليم
بكالوريوس, Financial Management and Banking Sciences
الخبرات
18 سنوات, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 سنوات, 0 أشهر

Head of Auditing في Zarqa Cooperation Directorate
  • الأردن - الزرقاء
  • أشغل هذه الوظيفة منذ فبراير 2019

Key Responsibilities:
• Planning, organizing, and evaluating all accounting procedures and policies to ensure transactions are efficient/ effective, accounting is accurate and complete.
• Supporting in execution of accounting and financial audits of journals, general ledger, accounting entries, payable and receivable bonds, as well as trial balances, income and expenses statement and balance sheet
• Rectifying errors and introducing work processes to minimize errors, thereby ensuring efficient handling of accounting tasks by performing financial and accounting auditing.
• Effectively and efficiently performing cash and warehouse inventory tasks and preparing requisite reports and submitting the same to senior management for further corrective measures.
• Instrumental in successfully auditing 75 associations encompassing housing, commercial, saving and crediting associations along with markets within established standards and guidelines.
• Functioning as Cooperative Consultant, whilst ensuring strict adherence to internal rules, attendance of general board’s meetings, revising the auditor's report and balance sheets.
• Liaising with auditors for timely completion of audits in compliance with established audit process and procedures.

Head of Auditing في Jordan Cooperative Corporation
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يوليو 2009

Key Responsibilities:
• Planning, organizing, and evaluating all accounting procedures and policies to ensure transactions are efficient/ effective, accounting is accurate and complete.
• Supporting in execution of accounting and financial audits of journals, general ledger, accounting entries, payable and receivable bonds, as well as trial balances, income and expenses statement and balance sheet
• Rectifying errors and introducing work processes to minimize errors, thereby ensuring efficient handling of accounting tasks by performing financial and accounting auditing.
• Effectively and efficiently performing cash and warehouse inventory tasks and preparing requisite reports and submitting the same to senior management for further corrective measures.
• Instrumental in successfully auditing 75 associations encompassing housing, commercial, saving and crediting associations along with markets within established standards and guidelines.
• Functioning as Cooperative Consultant, whilst ensuring strict adherence to internal rules, attendance of general board’s meetings, revising the auditor's report and balance sheets.
• Liaising with auditors for timely completion of audits in compliance with established audit process and procedures.

Customer Service في Al-Alawneh Exchange
  • الأردن - العقبة
  • يناير 2010 إلى فبراير 2011

Key Responsibilities:
• Performed responsibilities with a focus on particular needs of the customers pertaining to currency exchange, external or internal transfers in accordance with quality standards.
• Ensured clear communication pertaining to service terms and conditions, assured confidentiality and followed up on any complaints to prevent escalations and legal implications.
• Delivered exceptional customer service and proactively developed customer relations by soliciting feedback and addressed/ resolved customer complaints.
• Enriched customer experience by greeting them appropriately; received local and international transfers including Western Union, Ansari and swift.
• Kept abreast of new developments, changes in policies/procedures to enhance the quality of customer service provided.

Sales Manager and Financial Accountant في Abdul Rahman Foundation for Importing and Exporting
  • الأردن - العقبة
  • فبراير 2009 إلى يوليو 2009

Key Responsibilities:
• Planned and implemented an integrated range of sales and distribution concepts and methodologies for selling fabrics and blankets and for warehouses.
• Oversaw inventory of materials, audited usage and accordingly authorized orders to assure continual supply with minimal idle stock.
• Monitored day to day operations relating to follow up on taxation, customs clearance and bank credits along with controlling financial activities related to payment of salaries to staff.
• Provided strategic analysis and inputs to create and implement turnkey financial solutions ensuring accuracy, speed, efficiency and proper cut off for month-end and year-end close.
• Undertook various tasks such as postings to general journal and general ledger; supervised preparation of monthly trial balance and other financial statements enabling smooth finalization of accounts.

Customer Service في Arab Bank
  • الأردن - العقبة
  • نوفمبر 2007 إلى فبراير 2009

Key Responsibilities:
• Assisted customers in opening various accounts including current, saving and deposit accounts, whilst ensured strict adherence to bank policies and procedures.
• Handled customer queries through telephone, resolved customer complaints by performing required action and ensured that appropriate changes are made to resolve issues faced by them.
• Oversaw all cash transactions pertaining to internal/ external transfers and transfers among accounts, currency exchange for tourists, thus executed matching, depositing and exchanging to enhance smooth workflow.
• Sustained efficient relations with key clients and consistently achieving high level of customer satisfaction across the bank.
• Ensured all service clauses are duly adhered to enhance productivity and ascertained that all complaints are addressed within a reasonable time frame.

Previous Professional Experience:
• May 2005 - Nov 2007: Assistant Manager of Customer Service Department with Arab Investment Bank, Aqaba, Jordan
• May 2003 - March 2005: Shop Manager and Sales Manager with Kamal Al Khwali Trade Center, Aqaba, Jordan

الخلفية التعليمية

بكالوريوس, Financial Management and Banking Sciences
  • في Al-Ahliyya Amman University
  • يونيو 1997

Specialties & Skills

Balance Sheets, Monthly Trial Balance, Customer Service, Cash Management
Resolving Customer Complaints Queries, Customer Satisfaction, Revenue Generation
Computer Related Skills: Microsoft Office and Internet Usage
Accounting & Financial Management, Standardized Policies and Procedures
Budgeting and Forecasting, Banking Operations, Management Reporting
Financial Accounting and Auditing, Sales, Administration, Customer Service
Analytical Ability, Critical Thinking, Decision Making and Problem Solving, Time Management
Leadership, Team Building, Motivation, Communication, Ability to work under pressure
General Ledger Accounting, Accounting Standards, Inventory Management

اللغات

العربية
متمرّس
الانجليزية
متمرّس

الهوايات

  • Swimming and Reading