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رامي Bou Abdallah, Store Manager

رامي Bou Abdallah

Store Manager·Hamra Shopping and Traiding Co., GS

لبنان

بكالوريوس, Business Computer And Management

الخبرة العملية

مجموع سنوات الخبرة: 20 سنوات, 10 أشهر

Store Manager

ديسمبر 2016 - حتى الآن

Hamra Shopping and Traiding Co., GS

بيروت، لبنان

ديسمبر 2016 - حتى الآن

• Manage a store of four levels 520 m2 each with 35 employees;
• Solve critical store operational problems including customers’ complaints and ensure operational effectiveness and increased customers satisfaction;
• Completes store operational requirements by scheduling and assigning employees; following up on work results;
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results;
• Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget;
• Ensure the stock is effectively measured and controlled, manage order placement activities to maximize sales and meet stock performance objectives;
• Prepare management information reports on store performance in order to allow informed decision making;
• Ensure the effective communication of sales plans and targets to the Shop/Department team, managing performance, developing and motivating employees to ensure the highest levels of performance and the achievement, or exceeding, of sales targets;
• Manage Shop events and marketing activities by ensuring proper coordination with suppliers, media, and other concerned parties;
• Protects employees and customers by providing a safe and clean store environment;
• Maintains the stability and reputation of the store by complying with legal requirements;
• Oversee the shop merchandising; verify the cleanliness, display and maintenance of the shop window.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

Project Manager

أغسطس 2015 - حتى الآن

Alghanim & Debbas

الكويت، الكويت

أغسطس 2015 - حتى الآن

• Manage new and existing projects and responsible for business development;
• Develop and maintain new and existing supplier and client relationships;
• Arrange and attend meetings with clients and suppliers;
• Select products and prepare quotations for clients;
• Lead market search for new suppliers and product selection in compliance with Debbas’ strategy and objectives;
• Develop relations with local consultants and designers to promote Debbas’ products and expand business;
• Oversee receivables collection from clients;
• Communicate project plan and sales/budget reports to senior management.

مجال الشركة:
البناء والتشييد
الدور الوظيفي:
المبيعات

Branch Manager

فبراير 2014 - أغسطس 2015

Azadea Group

الكويت، الكويت

فبراير 2014 - أغسطس 2015

• Solve critical store operational problems including customers’ complaints and ensure operational effectiveness and increased customers satisfaction;
• Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget;
• Ensure the stock is effectively measured and controlled and manage order placement activities to maximize sales and meet stock performance objectives;
• Prepare management information reports on store performance in order to allow informed decision making;
• Ensure the effective communication of sales plans and targets to the Shop/Department team, managing performance, developing and motivating employees to ensure the highest levels of performance and the achievement, or exceeding, of sales targets;
• Manage Shop events and marketing activities by ensuring proper coordination with suppliers, media, and other concerned parties;
• Oversee the shop merchandising; verify the cleanliness, display and maintenance of the shop window and place orders/ transfers.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

Mall Operation Manager

فبراير 2011 - فبراير 2014

Kuwait Oxygen Co.

الكويت، الكويت

فبراير 2011 - فبراير 2014

• Manage team of 15 to 25 staff;
• Schedule staff roaster and monitor attendance;
• Recruit, hire, and oversee training for staff;
• Reduce cost and control expenses;
• Review of existing suppliers and search for new competitive ones;
• Manage total cash and charge receipts at the end of each day;
• Achieve 30% income increase in one year and surpass set revenue objectives for four consecutive quarters.

مجال الشركة:
النفط والغاز
الدور الوظيفي:
الإدارة

Flight Attendent

أغسطس 2007 - فبراير 2011

Jazeera Airways

الكويت، الكويت

أغسطس 2007 - فبراير 2011

• Oversee customer service training for crew team;
• Attend preflight briefings;
• Direct and assist passengers in emergency procedures;
• Ensure all company procedures and Federal Aviation Regulations are adhered to;
• Verify all emergency equipment is working in order;
• Prepare passengers and aircraft for take off and landing, following set rules and regulations and procedures;
• Respond to and report in-flight emergencies and malfunctions.

مجال الشركة:
التزويد بالوقود برًا وبحرًا وجوًا
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Project Manager

يونيو 2005 - أبريل 2007

AABCO

طرابلس، لبنان

يونيو 2005 - أبريل 2007

• Define project deliverable and monitor status of tasks;
• Draft action plans and lead meetings with department executives to review project status and propose changes;
• Collaborate with cross-functional teams to draft project schedules and plans;
• Monitor team progress to meet set deadlines and project delivery;
• Serve as the single point of contact for the project scheduling and changes.

مجال الشركة:
الاستشارات الهندسية العامة
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

Centre Universitaire de Technologie

يوليو 2005

يوليو 2005

بكالوريوس، Business Computer And Management

لبنان

Skills

Retail Analysis
Expert
Retail Analysis
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Decision Making Skills
Expert
Decision Making Skills
Expert
Problem Solving
Expert
Problem Solving
Expert
Leading By Example
Expert
Leading By Example
Expert
Microsoft Office
Expert
Microsoft Office
Expert
3Dmax
Expert
3Dmax
Expert
Autocad
Expert
Autocad
Expert
people management
Expert
people management
Expert
operations management
Expert
operations management
Expert
problem solving
Expert
problem solving
Expert
merchandising
Expert
merchandising
Expert
planning
Expert
planning
Expert
key account management
Expert
key account management
Expert
negotiation
Expert
negotiation
Expert
supply chain management
Expert
supply chain management
Expert
operation
Expert
operation
Expert
Retail Analysis
Expert
Retail Analysis
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Decision Making Skills
Expert
Decision Making Skills
Expert
Problem Solving
Expert
Problem Solving
Expert
Leading By Example
Expert
Leading By Example
Expert

اللغات

الفرنسية

متمرّس

العربية

متمرّس

الانجليزية

متمرّس