رامي غريب

Managing the operations of Huawei customers in MEA region.
1- Zain KSA: Billing/VAS and ERP solutions management apply business requirements, manage the applications daily operation tasks, followup the upgrade and swap projects.

2- Airtel Tanzania, Nigeria, Ghana: Billing/VAS and ERP solutions management apply business requirements, manage the applications daily operation tasks, followup the upgrade and swap projects.

Responsible for the remote managed services team, serving multiple sites (EMTS "Etisalat" Nigeria, Etisalat Tanzania, Airtel Ghana, Telkom South Africa, Zain Bahrain, and Zain KSA).

Applying ITIL, ITSM, and Project Management templates and methodologies.

Participate in the CSI Continues Service Improvement, Transition, Due Diligence, Pre-Sales, and Sales activities related to above mentioned projects.

Telecom BSS/OSS Developer progressively promoted until being a Sr. Functional Consultant participated in many project, Viva Kuwait, Zain Iraq, Zain Kuwait, Zain Bahrain, Zain Sudan, Zain Ghana, Zain Nigeria, Djezzy Algeria, Leo Namibia, MTN Ghana, MTN Sudan, MTN Cyprus, CanarTel Sudan, Zantel Tanzania, EMTS Nigeria and etc...

Specialisation in CRM, Order Management, Provisioning, Charging, Roaming, Mediation, Credit Control & Collection, Billing and Invoicing.

Acting Roles: Software Developer, implementation, Deployment, Configuration, Operation, UAT, Quick Wins, Requirement Gathering & Analysis, and system Design. Leading Teams, and Managing projects for Schedule, Budget, Quality, and Risks.

Developing, Designing and Implementing governmental sector ERP applications for Saudi Arabia ministry of civil services, trading & industrial ministry.

Applications (Purchasing, GL, Stocks, HR, and Payroll)

migrating the governmental applications for the Ministry of war Production from Informix and COBL to oracle forms and reports.