Project Site Manager
Axis interior design
Total des années d'expérience :18 years, 10 Mois
October 2021 - Present - Axis interior design Company. Head office - Jeddah, KSA
Position: Project Site Manager (In building preparation, fit-Out Construction).
Turnkey projects (conceived, constructed & equipped with facilities).
*January 2024- present @ Kholasah Café shop- AL Moursalat- Riyadh, KSA.
*February 2023- October 2023 @ Bread A Head, Hetten- Riyadh, KSA.
*February 2023- September 2023 @ Central kitchen, AL Narjes- Riyadh, KSA.
*November 2022 - December 2022 @ Haggen-Dazs Coffee shop, Red sea mall- Jeddah, KSA.
*May 2022- September 2022 @ Symphony Sweets Bakery, Al Muhammadiyah- Jeddah, KSA.
*November 2021 - March 2022 @ Trip A Bite Coffee shop & bakery, Airport- Jeddah, KSA.
Description of My Responsibly:
• Responsible for supervising construction sites & running construction projects.
• Function as main point of contact for owner & as on-site representative.
• supervising and overseeing the direction of the project, ensuring that the client’s specifications and requirements are met.
• selecting tools and materials
• making safety inspections and ensuring construction and site safety.
• Meets with subcontractors to discuss scope of project, make deals & agreements.
• project budgets, monitor costs against budgets & coordinate all work to achieve project budget & profit objectives.
• Provide cost information to Regional project manager for preparation as needed.
• In charge of project fit out including: (MEP) HVAC, fire alarm & firefighting system, electrical works, plumbing works. Civil works: floor & walls works, block & plastering works, wooden works, in & out door cladding. sign boards works, Sound system, CCTV system.
as per the Architectural, structural, mechanical, electrical plans. with the communication and right instruction from the site engineer.
• In charge of kitchen equipment & furniture installations as per the floor distribution plans.
• In charge of handling maintenance contracts of the site with third party contracting companies.
• Ensuring that the project is completed on time & within the budget as the BOQ.
• Submit all operational invoices for each site.
• Prepare & submit site report on weekly basis to Regional project manager.
• Review contractor field operations for quality levels & conformance to contract documents.
• Make sure the project is technically sound & the build meets strict construction guidelines.
Sept. 2019 - Sept. 2021 - KiaOra- Modern Coffee Co - Jeddah, KSA
KiaOra- Modern Coffee Co - Riyadh, KSA (Riyadh Season)
Position: Operation & Site Project Manager
• Recruit, select, train, assign, schedule, coach, counsel and discipline employees.
• Communicate job expectations; planning, monitoring, appraising & reviewing job contributions.
• Plan and review compensation actions; enforcing policies and procedures.
• Contribute operations information & recommendations to strategic plans & reviews; prepare & complete action plans; implement production, productivity, quality & customer-service standards; resolve problems; complete audits; identify trends.
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions.
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management.
• Analyze process workflow, employee & space requirements & equipment layout.
• Maintain safe & healthy work environment by establishing, following & enforcing standards & procedures; complying with legal regulations.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Meet or exceed operations labor budget expectations.
• Manage staff levels, wages, hours, contract labor to revenues.
• Responsible for all department supervisors, with review/approval responsibility for all operations employees.
• Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies.
• Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site.
• Communicate customer issues with the team and devise ways of improving the customer experience, including resolving problems and complaints.
• Communicate all operating policies & issues at department meetings.
Jan, 2017 till Aug. 2019, New position At Diyarkom hospitality, Jeddah, KSA (same previous company).
Restaurants: Punajb Grill Restaurant (Indian cuisine), Rai Restaurant (Ahwak previous) (Lebanese cuisine), Rosso (Rossopomodoro previous) (Italian Cuisine), Jalsah (shisha), it café (coffee shop).
Position: Restaurants Area Manager
• Optimize and oversee operations to ensure efficiency.
• Review historical operations data, reports to identify areas for improvement & innovation.
• Handling & reviewing restaurant’s sales on daily basis.
• Supervise and inspect system installations including plumbing, electrical and utensils installations according to floor plan.
• Coordinate maintenance repairs with third party companies.
• Create incentives to motivate employees to meet sales goals.
• Set sales targets for individual restaurant, & maximizing sales and profitability.
• Follow up all restaurants’ needs, purchases, maintenance.
• Organize weekly schedule, Payroll and supervise shifts.
• Maintaining and increasing standards of customer service.
• Provide training and development for staff to improve customer service.
• Establish training programs for staff members to improve sales outcomes.
• Motivating and inspiring individual who can share and teach our company culture.
• Dealing with suppliers, ordering & overseeing stock levels.
• Planning menus. Successfully promote & publicize the brand.
• Control cost and cut waste.
• Dealing with food Platforms (contracts, menus, photos, delivery, Deals & promotions).
• Appraise personnel's performance & provide feedback to keep them upbeat, productive.
• Communicate with clients, collect customers data.
• Handling outside catering, coffee break, events & meetings.
• Deal with problems by providing creative & practical solutions.
Jan. 2015- Dec, 2016, Diyarkom Hospitality- Jeddah, KSA
Restaurant: Rossopomodoro (Italian Restaurant)
Position: Restaurant Manager
• Coordinate the entire restaurant operation, including front-of-the house & Back-of-the house.
• Deliver superior guest services and ensure customer satisfaction.
• Respond efficiently to customer complaints.
• Enforce and offer the best quality of products possible.
• Organize duty schedule and supervise shifts, handling administration & paperwork.
• Appraise personnel's performance, provide feedback to keep them upbeat & productive training, supervising staff.
• Estimate consumption, forecast requirements, maintains inventory and managing budgets.
• Track compliance with sanitation and safety rules and regulations.
• Spread a positive working environment and lead by example as restaurant supervisor.
• Dealing with suppliers, ordering supplies and overseeing stock levels.
• Taking reservation, greeting and advising customers.
• Track operations and start corrective actions.
• Making improvements to the running of the business and developing the restaurant.
2008-2014, La Cigale Hotel 5 Stars- Doha, Qatar
Restaurant: Le Cigalon Restaurant, Yen Sushi Bar and Lobby lounge
Position: Assistant Manager
• In charge of 3 outlets: Lobby Lounge, Yen Sushi Bar, Main Restaurant at the Hotel "Le Cigalon.
• Communicate with the clients and evaluate their needs.
• Meeting with the management on weekly basis.
• Supervising, Motivating and Briefing the staff on daily basis.
• Train employees on customer service.
• Ensure that job is done according to S.O.P.
• Preparing schedule roster for 42 employees on weekly basis.
• Daily checklist of the working areas according to HACCP rules.
• Maintain the highest level of guest satisfaction and customer service standards.
• Coordinate with kitchen and front office staff.
• Handling the outlook and coordinate with other departments for regular or special events.
• Submitting employee’s performance appraisal.
2006-2007, Intercontinental Phoenicia Hotel 5 Stars-Beirut, Lebanon
Restaurant: EAU-DE-VIE LOUNGE, BAR AND GRIL
Position: Supervisor
2003-2005, Intercontinental Phoenicia Hotel 5 Stars - Beirut, Lebanon
Phoenicia’s Grand Ballroom
Position: Captain
