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Mahmoud Houssien Hamdan, Operations Supervisor

Mahmoud Houssien Hamdan

Operations Supervisor·دار الشويخ العقارية

Kuwait

Higher diploma, إدارة

Work experience

Total years of experience: 20 years, 6 months

Operations Supervisor

August 2021 - Present

دار الشويخ العقارية

Al Kuwait, Kuwait

August 2021 - Present

• Operations Supervisor with over 5 years of expertise in commercial property management and multi-tenant operations.
• Spearheaded daily operations across diverse residential and commercial properties, ensuring seamless performance through effective team coordination.
• Enhanced collaboration between leasing, maintenance, security, cleaning, and administrative teams to optimize operational efficiency.
• Demonstrated proficiency in contract lifecycle management, vendor coordination, and SLA monitoring, driving successful outcomes.
• Leveraged strong skills in SAP and Yardi, alongside a working knowledge of Odoo, to streamline processes and improve service delivery.
• Committed to fostering positive public relations and enhancing administrative functions to support organizational goals.
Company industry:
Real Estate
Job role:
Administration

Operations Supervisor and Contracts Executive

January 2021 - Present

Dar Al Shuwaikh Real Estate Co

Sharq, Kuwait

January 2021 - Present

• Oversee daily operations for commercial complexes, ensuring seamless coordination with maintenance, security, cleaning, and service providers.
• Draft, review, and manage leasing and service contracts, enhancing operational efficiency.
• Monitor vendor performance and enforce service level agreements to maintain high standards.
• Prepare detailed operational and analytical reports utilizing Microsoft Excel, driving data-informed decisions.
• Facilitate effective tenant communication, documentation management, and prompt issue resolution to enhance tenant satisfaction.
• Leverage strong organizational skills to support administrative functions and public relations efforts within the facility.
• Foster collaborative relationships with stakeholders to optimize operational workflows and enhance service delivery.
Company industry:
Real Estate

Contract Auditor

January 2020 - January 2022

Dar Al Shuwaikh Real Estate Co.

Sharq, Kuwait

January 2020 - January 2022

• Detail-oriented professional with extensive experience in contract auditing and compliance oversight.
• Skilled in analyzing regulatory standards and ensuring adherence across multiple departments.
• Proven ability to collaborate effectively with legal, procurement, and finance teams to streamline operations.
• Adept at preparing comprehensive audit reports that drive informed decision-making and operational improvements.
• Strong organizational and administrative skills, capable of managing multiple projects and priorities simultaneously.
• Committed to enhancing public relations and fostering positive stakeholder engagement through effective communication strategies.
• Ready to leverage auditing expertise in an operations manager or coordinator role to optimize processes and improve service delivery.
Company industry:
Real Estate
Job role:
Accounting and Auditing

HR Specialist

January 2019 - January 2021

X Seven for Trading Co

Hawali, Kuwait

January 2019 - January 2021

• Oversaw employee documentation and contracts, ensuring strict compliance with labor laws to mitigate risks.
• Streamlined payroll processes, accurately managing allowances, deductions, and overtime calculations to enhance efficiency.
• Collaborated with government agencies to ensure compliance with employee residency and labor regulations, fostering positive relationships.
• Facilitated recruitment efforts by conducting CV screenings and coordinating interview schedules, improving hiring timelines.
• Delivered comprehensive administrative support to management, optimizing office operations and enhancing team productivity.
Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Social Specialist

January 2013 - January 2019

Ministry of Education

Minya, Egypt

January 2013 - January 2019

• Experienced Social Specialist with a strong foundation in community engagement and public relations.
• Proven ability to coordinate operations and streamline administrative processes to enhance efficiency.
• Skilled in managing contracts and overseeing facility operations to ensure compliance and optimal functionality.
• Demonstrated expertise in fostering positive relationships with stakeholders and clients, enhancing organizational reputation.
• Adept at utilizing data-driven strategies to improve service delivery and operational effectiveness.
• Committed to developing and implementing innovative solutions that support organizational goals and enhance public engagement.
• Strong communication and interpersonal skills, facilitating collaboration across diverse teams.
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Sales Representative

January 2005 - January 2012

Arasoft for Software Solutions

Riyadh, Saudi Arabia

January 2005 - January 2012

• Leveraged sales expertise to promote and implement operational efficiencies in software and hardware solutions.
• Identified and developed new business opportunities, enhancing operational workflows and client engagement.
• Conducted comprehensive product presentations and demonstrations, showcasing operational benefits to stakeholders.
• Recommended tailored solutions that aligned with client needs, improving service delivery and satisfaction.
• Fostered strong client relationships, ensuring effective communication and collaboration to meet operational goals.
• Achieved and exceeded sales targets, demonstrating a results-driven approach and commitment to excellence in operations management.
Company industry:
Telecommunications
Job role:
Sales

Education

جامعة بني سويف

January 2015

January 2015

Higher diploma, إدارة

Egypt

جامعة أسيوط

January 2014

January 2014

Higher diploma, التربية قسم علم نفس

Egypt

جامعة سوهاج

June 2003

June 2003

Bachelor's degree, خدمة اجتماعية

Egypt

GPA (rating): Good

GPA (rating): Good

Skills

Human Resources
Expert
Human Resources
Expert
Messaging
Expert
Messaging
Expert
Contract Writing
Expert
Contract Writing
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
إدارة المستندات وقواعد البيانات
Expert
إدارة المستندات وقواعد البيانات
Expert
Microsoft office
Expert
Microsoft office
Expert
Accounting
Beginner
Accounting
Beginner
Microsoft Excel
Expert
Microsoft Excel
Expert
Administration
Expert
Administration
Expert
Sales
Intermediate
Sales
Intermediate
Management
Intermediate
Management
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
COMPONENT SERVICES
Intermediate
COMPONENT SERVICES
Intermediate
Facilities
Intermediate
Facilities
Intermediate
HUMAN SERVICES
Intermediate
HUMAN SERVICES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROPERTY MANAGEMENT
Intermediate
PROPERTY MANAGEMENT
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
SAP APPLICATIONS
Intermediate
SAP APPLICATIONS
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT LIFECYCLE MANAGEMENT
Intermediate
CONTRACT LIFECYCLE MANAGEMENT
Intermediate
CONTRACT NEGOTIATION
Intermediate
CONTRACT NEGOTIATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
RECORDS MANAGEMENT
Intermediate
RECORDS MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
Public Relations
Expert
Public Relations
Expert
Administrative
Expert
Administrative
Expert
Recruitment
Intermediate
Recruitment
Intermediate
Employee Relations
Expert
Employee Relations
Expert
Human Resources
Intermediate
Human Resources
Intermediate
Content Writing
Intermediate
Content Writing
Intermediate
Writing
Intermediate
Writing
Intermediate
Payroll
Intermediate
Payroll
Intermediate
HR Management
Intermediate
HR Management
Intermediate

Social profiles

X
X
x.com/ramihamdan122

Instagram
Instagram
instagram.com/rami_hamdan22

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
Office management and executive secretarial
Sales management
IC3 certification
Certificate in Contract Management using SAP
Certificate in Real Estate and Contract Administration
دبلوم عام في التربية - قسم علم نفس
May 2014
دبلوم مهني - الادارة
May 2015
Training
Customer Relationship Management
May 2026
Show credentials
إدارة المكاتب والسكرتارية التنفيذية
المنارة التعليمية
Jan 2019

Hobbies

  • Fitness & Healthy Lifestyle
    Maintain a healthy lifestyle to stay focused, productive, and energetic at work
  • Networking & Relationship Building
    Enjoy connecting with professionals and building strong work relationships
  • Team Coordination & Communication
    Enjoy working with different departments, ensuring smooth communication and achieving common goals.