BUSINESS ANALYST
KRISHNA INTERNATIONAL FZCO
Total years of experience :16 years, 2 Months
Krishna International based in Hongkong and working in all over the universe as in U.S., U.K., Africa, and India...
I am Handling a Africa Zone as Business Coordinator and also Logistics Department for all shipments going to African countries and also making the new projects as new business ventures.
Currently, i am in new business ventures as going to start a new business very soon and got promoted as Category Manager.
Flight Controller Jan 2010 to Jul 2012.
• To check all details of the flight as flight departure time, fuel containing, passenger capacity
• To check all payments done after take off of departure flight in the system.
• Making reports of all departures and arrivals flights on day end.
KINGFISHER AIRLINE LTD
Guest Service Agent (GSA) - Ground Staff August 9, 2009 to Jan 2010
• Handling Check - in procedures at counters.
•Responsible for paper tickets which are uplifted for all flights.
• Taking care of all arrival and departure flights.
• Making reports for lost, damaged baggage if any.
IBM Daksh
Customer Support Specialist - Operations (Sprint) May 31, 2007 to March 09, 2009.
• Handling inbound email and ensuring Customer satisfaction on every email.
• Active participation in team huddles to discuss performance, metrics etc.
• Actively participated in Fun at Work activities.
CAMBATA AVIATION PVT LTD for THAI AIRWAYS INTERNATIONAL FLIGHT
Customer support Assistant (CSA) - Check- in Agent June 10, 2006 to March 01, 2007
• Worked with CAMBATA AVAITION PVT LTD as a C.S.A for THAI AIRWAYS INTERNATIONAL AIRLINE based at I.G.I. AIRPORT NEW DELHI as an Assistant Supervisor in passenger services department.
Key Roles at Airport:
• Responsible for check in the passengers.
• Responsible for handling Arrival and Departure duties.
• Responsible for performing lost and found Luggage duties.
I am studying Post Graduate Diploma - HR 1 yr from IMT - Ghaziabad. This is course which is equivalent to Distance learning program mes. It is an online course which is going to complete from Dubai only in March 2015.
• Completed B Sc (Computer Science) from Meerut University. • Completed 10+2 from U P Board. • Completed 10th from U P Board.
