Ramon Espina, Customer Service Engineer

Ramon Espina

Customer Service Engineer

EDGEWARD DEVELOPMENT LIMITED (a division of ASM)

البلد
الفلبين
التعليم
بكالوريوس, ELECTRONICS & COMMUNICATION ENGINEERING
الخبرات
20 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 5 أشهر

Customer Service Engineer في EDGEWARD DEVELOPMENT LIMITED (a division of ASM)
  • الفلبين
  • أشغل هذه الوظيفة منذ يناير 2004

Responsible for delivery of services to assigned customers to ensure that their systems operate at customers expected performance level constantly. Provide consistent feedback and reports.
Perform Machine Onsite Installation, Acceptance and Training.
Perform Machine Trouble-shooting, Repair and/or Parts Replacement in order to allow the Machine to return to its normal operating condition.
Perform Machine Evaluation and Application Support.
Analyze technical requirements / problems and propose solutions. Provide phone support.
Attend to Customer’s request for service support according to supervisor’s instruction.

الخلفية التعليمية

بكالوريوس, ELECTRONICS & COMMUNICATION ENGINEERING
  • في Rizal Technological University
  • أبريل 2007

5 Years Course.

بكالوريوس, ELECTRONICS
  • في University of Makati (formerly Makati College)
  • أكتوبر 1991

4 Years Degree Course

Specialties & Skills

System Setup
Equipment Repair
Troubleshooting Hardware
Equipment Installation