Ramung Shimrah  Nganing, Senior Agent

Ramung Shimrah Nganing

Senior Agent

Convergy's

Location
India
Education
Bachelor's degree, 3. B.Com
Experience
2 years, 5 Months

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Work Experience

Total years of experience :2 years, 5 Months

Senior Agent at Convergy's
  • India - Delhi
  • May 2013 to September 2015

It's a blended process or it can be call as a Backhand process helping the customers and the clients what they want and needed about media channels services for the U.S. citizens. It's a legal company collaborated in India. The main headquarter is in Cincinnati, Ohio, United States. The company was set to unparalleled care for our clients, customers and people. Helping clients maintaining exceptional relationships with our clients. It's a commitment accomplishing great things and to build a great careers. The company I worked is for the Comcast process. I worked there for 2 years and 4 months from May 2013 till September 15, 2015. The company has collaboration in NCR-Delhi, India. Inorder to view where I worked you can visit the website :- www.Comcast.com

I was given an offer letter from TELEPERFOMANCE Company on 7 December 2015 designated as a CCE-Iii for the role of AT&T (America Telephone & Telegraph systems. It is one of the largest telecommunications based in Whitacre Tower, Downtown Dallas, Texas founded on October 5, 1983 by Alexander Graham Bell. The company products and provides such as Cell phones and Mobile phones, wireless services, Digital TV, Home phone Service, internet services, U-verse, Home phone Equipment, etc. The company collaboration office of TELEPERFOMANCE Company is in India.

Currently, I am working at Aegis company, 2016 designated as Executive Operations Citi Australia but the office is based in Delhi-NCR India. It's a collection process claiming money for their dues. It's a BPO (Business Process Outsourcing). Its a Global Business Services, it is to be maintain the highest standard for Business Conduct and Corporate Governance in managing the affairs of the company.

Education

Bachelor's degree, 3. B.Com
  • at Periyar University
  • May 2010

1.High school 10th standard from from MBSE board in 2004. 2. 12th std from CBSE board in 2006. 3. Graduate in B.Com from Periyar University in 2010, Salem, Tamil Nadu.( Distance Education ). WORK EXPERIENCED: - 1. Work with Convergys (Atria) as C.C.O. (Backend Office) from May 2013 till September 2015. 2. TELEPERFOMANCE Company designated as CCE-III from December 2015. 3. Working at Aegis Company designated as Executive Operations of CITI Australia, 2016.

Specialties & Skills

Customer Service
Marketing
Management

Languages

Hindi
Expert
English
Expert
Tamil
Beginner

Hobbies

  • Reading Novels and listening to music.