IT Systems Manager
Confidential Company
Total years of experience :21 years, 5 Months
Computer Science& Information Systems graduate, with 12 years of experience in the field of information Systems, IT Security, Disaster Recovery Planning and Information technology Systems
• Implement, Develop and support Oracle ERP modules and Enterprise applications
• Develop and daily support portal, ePayment and viva site with Eself care applications
• Prepare and implement Incident Management Policy report for IT Sector
• Implement Oracle Modules Ebusiness suite (HR, Payroll, OLM, OPM and Discoverer tool and finance 12g) and develop reports for all employees (MIS).
• Evaluate IT infrastructure and recommend the management to establish controls in order to mitigate identified weaknesses and risks. Determine and recommend improvements in current systems to implement, upgrade, and/or change systems to overcome highlighted risks
• Establish organizational policies, procedures and methods to protect sensitive data and information from being compromised and build new MIS reports
• Responsible for all Technical Implementation phases in Enterprise System Support department
• Techno-functional support for call centre application (IVR, IPCC, Wallboard, SL)
• Support and ensure all eCRM (ePayment, portal, kiosks, self-care, workforce management and Ebusiness portals.
• Analyse, implement and configure ORACLE modules to support the ERP and business process and fully utilize the capabilities and information stored on the system with reporting tool discoverer (oracle BI)
• Leads system/modules implementation planning to include project planning, testing, tracking issues, communications and evaluation of system implementation success.
• ERP techno-functional expert for all ERP Modules
• Review and discuss IT audit findings/potential risks with concerned departments to improve internal controls and operating efficiency.
• Follow-up on corrective actions required based on the Internal and external IT Auditors, Vendors inspectors, ICR reports to ensure timely and effective
• Implement and support Oracle HRMS, Payroll, SSHR, OTL, performance management system, OLM, I recruitment Modules with Custom Workflows, MIS, and EDMS with workforce planning.
• Defining security requirements, Designing security solutions, and following up agreed controls implementation for various IT projects, sample of these projects are listed below:
oBusiness Intelligence integration
oORACLE HRMS Ebusiness suite
oMaintain updated knowledge of rules, regulations and standards in the field and related matters of interest to the department. Ensure the Internal Audit intranet pages delivers value added materials to raise the bank's staff awareness.
•Responsible for management of Bank’s Human Resources Information Systems (Oracle HRMS). This involves development, modification Analysis
•Design and implementation of system requirements. Maintains internal database, ensures staff information confidentiality, to ensure security and develops regular custom reports to meet the requirements of management.
•Serves as an internal information security consultant to the organization
•Provides direct training and oversight to all employees, affiliate marketing partners, alliances, or other third parties, ensuring proper information security clearance in accordance with established organizational information security policies and procedures
•Implement Oracle HRMS 11i Project, Created rules, policies and requirements of HR department to fulfill the HR Needs &Main Responsibility is Work A system manager For Oracle Application.
•Manage all securities data & responsible for all modules & application, as System Administrator.
•Data Conversion from Old system to new System.
•Responsible For Human Resources (HR) &Data Base Administration. (MIS), Reports, queries, sql, pl/sql, forms (ERP).
•Design, analysis then implement new compensation system which include salary structure, grades system & job evaluation & make benefits plan for job planning department and make organization chart for all departments in the organization .
•Participates in the design and development of all reports and queries that are to be drawn from the information Centre for use by the various KFH areas.
•Coordinates with external vendors (HRMS Oracle) for application support and enhancement& IT Department.
•Undertakes all the necessary steps and checks to ensure the data integrity of the system.
•Provides information to all concerned managers and supervisors as they are requested.
•Training new employees for kfhonline.