رامي حسن

1. Cross-trained existing employees to maximize team agility and performance.
2. Developed and maintained relationships with customers and suppliers through account development.
3. Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
4. On boarded new employees with training and new hire documentation.
5. Accomplished multiple tasks within established time frames.
6. Maintained professional, organized, and safe environment for employees and patrons.
7. Maximized performance by monitoring daily activities and mentoring team members.
8. Improved marketing to attract new customers and promote business.
9. Controlled costs to keep business operating within budget and increase profits.
10. Managed and motivated employees to be productive and engaged in work.
11. Improved safety procedures to create safe working conditions for workers.
12. Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and
working toward established business goals.
13. Improved safety procedures to create safe working conditions for workers.
14. Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and
working toward established business goals.
15. Planned and budgeted accurately to provide business with resources needed to operate smoothly.
16. Monitored and analyzed business performance to identify areas of improvement and make necessary
adjustments.
17. Developed and implemented business strategies to achieve business goals and stay competitive.
18. Contributed to mock-ups, email campaigns, and social media content.
19. Helped with planning and hosting of marketing events.
20. Assisted with development of event strategies and tactical plans to promote accomplishment of
marketing goals.
21. Collaborated with team members to help expand marketing channels
22. Performed office administrative duties to enhance team cohesiveness
23. Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
24. Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
25. Wrote copy for social media posts, promotional emails and other marketing collateral.
26. Shadowed meetings and observed marketing director to grow professional experience.
27. Assisted in creating written, video and image content for marketing channels.
28. Measured and reported results of marketing initiatives.
29. Participated in brainstorming meetings to develop marketing collateral.
30. Monitored web traffic to analyze website performance.
31. Researched interesting and relevant content to capture interest and improve site traffic.
32. Practiced search engine optimization to maximize efforts in creating brand awareness
- awarded and achivements:
*reducing general costs with professional ethics of business and follow new development methods and rely
on professional staff .
*awarded Kuwait university cafeteria tender for mangerial scince faculty.
*awarded ministry of awqaf tender for ramadan meals.

• Reached out to potential customers via telephone, ‎email and in-person inquiries.‎
• Coordinated innovative strategies to accomplish ‎marketing objectives and boost long-term profitability.‎
• Developed and implemented favorable pricing ‎structures balancing firm objectives against customer ‎targets.‎
• Worked with existing customers to increase purchases of ‎products and services.‎
• Incorporated product changes into marketing messages ‎to drive customer engagement and maximize profits.‎
• Researched industry and marketplace trends to develop ‎marketing solutions and enhance business operations.‎
• Collaborated with company departments to develop ‎new strategies to capitalize on emerging customer and ‎market trends.‎
• Collaborated with sales and marketing departments to ‎support project rollout.‎
• Identified distributor challenges related to corporate ‎service offerings in order to formulate potential solutions.‎
• Compiled product and customer data to generate ‎informed profit projections.‎
• Taught consultative selling techniques to new and ‎existing staff members to build expertise.‎
• Partnered with business teams and IT personnel to align ‎project goals with business strategy and define project ‎milestones.‎
• Uncovered and qualified prospects and sales ‎opportunities in targeted markets using external ‎resources.‎
• Identified and pursued valuable business opportunities to ‎generate new company revenue and improve bottom ‎line profit.‎
• Performed research to uncover potential target areas, ‎markets and industries.‎
• Performed client research and identified opportunities ‎for account growth, account penetration and market ‎expansion.‎
• Devised effective marketing, sales and other ‎promotional initiatives.‎
• Established relationships with key decision-makers within ‎customer's organization to promote growth and ‎retention.‎
• Kept meticulous client notes and updated account ‎information in company databases.‎
• Completed and submitted monthly and yearly reports to ‎support executive decision making.‎
• Consulted with product development teams to enhance ‎products based on customer interest data.‎
• Created reports and presentations detailing business ‎development activities.‎
• Developed new proposals, contracts and procedures to ‎draw in more clients and streamline work operations.‎
• Scheduled and implemented product promotions in ‎accordance with available inventory and staff ‎resources.‎
• Developed and promoted successful company sales ‎and account management personnel into leadership ‎positions to drive company growth.‎
• Represented company and promoted products at ‎conferences and industry events.‎
• Negotiated, prepared and signed contracts with clients.‎
• Generated new business with marketing initiatives and ‎strategic plans.‎
• Negotiated and closed long-term agreements with new ‎clients in assigned territory.‎
• Implemented successful approaches to revitalize ‎underperforming product lines and create new profit-‎generating enterprises.‎
• Collected data and performed customer needs analysis.‎
• Identified key products, services and customers and ‎used data to devise innovative sales and marketing ‎plans enabling dramatic growth.‎
• Worked in matrix management environment with ‎oversight of division level managers, operations, sales, ‎finance, human resources, safety and compliance.‎
• Implemented process improvement to shape ‎organizational culture, optimize procedures for higher ‎efficiency and help company evolve and grow.‎
• Prepared annual budgets with controls to prevent ‎overages.‎
• Reduced process bottlenecks by training and coaching ‎employees on practices, procedures and performance ‎strategies.‎

• Offered friendly and efficient service to customers, ‎handled challenging situations with ease.‎
• Worked flexible hours across night, weekend and ‎holiday shifts.‎
• Created plans and communicated deadlines to ‎complete projects on time.‎
• Actively listened to customers, handled concerns ‎quickly and escalated major issues to supervisor.‎
• Worked with customers to understand needs and ‎provide excellent service.‎
• Actively listened to customers' requests, confirming ‎full understanding before addressing concerns.‎
• Exceeded goals through effective task prioritization ‎and great work ethic.‎
• Led projects and analyzed data to identify ‎opportunities for improvement.‎
• Demonstrated respect, friendliness and willingness to ‎help wherever needed.‎
• Completed paperwork, recognizing discrepancies ‎and promptly addressing for resolution.‎
• Used critical thinking to break down problems, ‎evaluate solutions and make decisions.‎
• Delivered services to customer locations within ‎specific timeframes.‎
• Developed team communications and information ‎for meetings.‎

• Established budgetary benchmarks and formulated ‎financial management strategies by researching ‎operating and historical financial records.‎
• Led financial planning and analysis by managing key ‎metrics, analyzing data and providing support and insight ‎for strategic planning.‎
• Developed annual budgets in collaboration with financial ‎director.‎
• Generated revenue and reduced costs by ‎recommending innovative alternatives.‎
• Created year-end audit book for CPA firm to control and ‎reduce audit costs and accurately prepared year-end ‎financial statements.‎
• Created analytical framework for identifying and ‎developing financial growth opportunities.‎
• Identified and investigated variances to optimize ‎financial plans and forecasts.‎
• Analyzed budgets, financial reports and projections for ‎accurate reporting of financial standing.‎
• Improved compliance by implementing new revenue ‎recognition process for fixed-price arrangements and ‎vendor-specific objective evidence accounting.‎
• Evaluated mortgage loan risk based on sound ‎underwriting decisions.‎
• Researched and facilitated software integration to ‎streamline accounting and financial processes.‎
• Assumed ownership of accounting, forecasting and ‎strategic supply planning.‎
• Drove analytics and data consistency with expanded ‎reporting, analysis and revenue forecasting support.‎
• Improved supply chain processes by implementing cross-‎functional efforts in customer service and repair ‎operations.‎
• Synthesized financial and budgetary information to solve ‎problems and develop alternative solutions.‎
• Proposed and achieved cost savings by reducing ‎product return rates.‎
• Developed and transformed finance and operations ‎team from transactional to analytical to provide ‎enhanced business support.‎
• Created and implemented effective accounting systems, ‎best practices and policies.‎
• Oversaw administrative staffing by recruiting, ‎interviewing and onboarding new personnel.‎
• Created strategies to increase client revenue and ‎reduce client spending.‎
• Built capacity-based forecast tools to inspect cost of ‎service forecasting.‎
• Established new sales commission reporting and analysis ‎for executive management.‎
• Developed and presented financial data, financial ‎statements and variance narratives to Board of Directors ‎and Board of Trustees.‎
• Contributed to effective hiring process by interviewing ‎applicants and making recommendations for best ‎candidate to leadership.‎

• Set up and improved accounting systems and processes ‎to meet business needs and maximize operational ‎success.‎
• Developed and implemented effective accounting ‎systems.‎
• Handled month-end and year-end end finances by ‎managing and reporting fixed assets and other data.‎
• Completed year-end closing processes with controllers ‎and external auditors.‎
• Assisted team members in transitioning to new system ‎through extensive training and one-on-one support.‎
• Contributed to hiring, training and development of ‎accounting teams.‎
• Oversaw accounting team in servicing diverse clients.‎
• Offered advice and direction to help clients better ‎understand financial goals.‎
• Completed biweekly payroll and maintained employee ‎records.‎
• Analyzed financial audit information and made ‎recommendations to improve efficiencies.‎
• Prepared monthly journal entries and reconciliations.‎
• Directed accounting team in timely reporting of finances ‎for diverse client businesses.‎
• Evaluated and improved financial records to make ‎important business decisions.‎
• Assisted in upgrade and conversion of in-house financial ‎systems.‎
• Wrote financial statements and consolidations after ‎reconciling general ledger accounts.‎
• Calculated tax owed, prepared and submitted returns ‎and upheld compliance with all applicable laws.‎
• Prepared accounts for industry audits and supported audit ‎process.‎
• Partnered with auditors to track errors and add ‎contributions to maintain accuracy.‎
• Drafted variance reports, regulatory filings and related ‎schedules.‎
• Expedited payroll and invoicing by streamlining billing ‎systems.‎
• Reviewed budgets and communicated discrepancies to ‎senior management.‎
• Reviewed documents and accounts for discrepancies ‎and resolved variances.‎
• Reviewed business operations and obligations to help ‎organization function at acceptable level.‎
• Reconciled accounts and created documents for ‎monthly closure procedures.‎
• Reconciled balance sheets and streamlined best ‎practices for balance sheet processes.‎
• Updated general ledger with latest entries.‎
• Recommended strategies to expedite filing projects and ‎annual reporting.‎
• Leveraged finance knowledge to strengthen controls and ‎improve transparency.‎
• Liaised with clients regarding financial plans and ‎objectives.‎

• Reconciled company accounts for credit cards, ‎employee expenses and commissions.‎
• Created budgets and forecasts for management group ‎to meet regular accounting deadlines.‎
• Gathered financial information, prepared documents ‎and closed books.‎
• Monitored status of accounts receivable and payable to ‎facilitate prompt processing.‎
• Set up and improved accounting systems and processes ‎to meet business needs and maximize operational ‎success.‎
• Conducted technical and analytical reviews of tax ‎returns to check for accuracy and qualified deductions.‎
• Improved data collection, financial analysis and financial ‎modeling to optimize practices and retain customers.‎
• Researched technical tax issues to define tax effect or ‎impact of certain tax positions.‎
• Leveraged finance knowledge to strengthen controls ‎and improve transparency.‎
• Analyzed and verified employee expense reports for ‎accuracy.‎
• Prepared and filed tax forms to meet needs of customers.‎
• Processed payroll by validating work hours and ‎attendance of employees.‎
• Offered advice and direction to help clients better ‎understand financial goals.‎
• Detected and corrected mistakes early on and ‎implemented systems to avoid recurring issues.‎
• Reviewed business operations and obligations to help ‎organization function at acceptable level.‎
• Evaluated and improved financial records to make ‎important business decisions.‎
• Maintained up-to-date knowledge on professional ‎accounting standards to manage financial ‎recordkeeping.‎
• Communicated with suppliers to reconcile invoice ‎payments.‎
• Tracked financial progress by creating quarterly and ‎yearly balance sheets.‎
• Identified and investigated variances to optimize ‎financial plans and forecasts.‎
• Supervised accounting staff to provide feedback and ‎evaluate progress.‎
• Documented cash, credit, fixed assets, accrued ‎expenses and line of credit transactions.‎
• Modified comprehensive reporting to reflect changing ‎financial structure.‎
• Gathered data on taxable income, deductibles and ‎allowances for tax preparation.‎
• Partnered with auditors to track errors and add ‎contributions to maintain accuracy.‎
• Completed financial reports, providing insight into ‎performance, operations and cash flow.‎
• Balanced and submitted financial reports for review and ‎approval.‎
• Maintained accurate and complete documentation to ‎facilitate accounting and filing functions.‎
• Handled day-to-day accounting processes to drive ‎financial accuracy.‎
• Checked general ledger entries to increase accuracy, ‎prevent significant errors and identify adjustments.‎
• Reviewed accounting structures and procedures on ‎regular basis to identify areas in need of improvement.‎
• Supported monthly reporting analysis to achieve ‎validation of internal reports and to reconcile production ‎operations and general ledger.‎
• Itemized taxpayer expenses to identify maximum ‎adjustments, deductions and credits.‎
• Reconciled accounts and reviewed expense data, net ‎worth and assets.‎
• Completed daily cash functions like account tracking, ‎payroll and wage allocations, budgeting, donating and ‎cash and banking reconciliations.‎
• Used advanced software to prepare documents, reports ‎and presentations.‎
• Created budgets and forecasts for management group ‎to meet regular accounting deadlines.‎
• Increased efficiency, support and documentation of ‎accounting processes by creating detailed schedules for ‎journal entries.‎
• Performed testing of audit areas for fixed assets and ‎accounts payable.‎
• Contacted customers to immediately find resolutions for ‎escalated issues.‎
• Audited financial statements for multiple government ‎agencies, conforming to Chief Financial Office Act of ‎‎1990.‎
• Executed financial reporting, managing prepaid ‎accounts, schedules, reconciliations, event settlements ‎and month-end accruals.‎
• Tracked benefit liability accounts and vacation balances ‎to correct existing deficiencies.‎