Chief Operating Officer
TransCrate International logistics
Total des années d'expérience :15 years, 9 Mois
Directed Sales, Operations, Customs Clearance & Customer Service: Held direct responsibility for recruitment, operations, customs clearance operations, sales, billing and accounting spanning throughout Kuwait, managing service quality, budget and assets expense.
*Managed Military, Contractor & Agent Contracts: Managed military contracts with US Department of Defense.
* Increased revenue while maintaining and reducing cost:, adding annual revenue to the revenue base. Achieved cost savings goals by negotiating with specific country contractors for a 2-year term that cut airport handling costs, increased revenue commitments and marketing spend, and incentivized annual performance. Negotiated with specific airline to cut rates on sectors, which increased revenue and provided cost savings. Restructured ground operations to optimize efficiency, which provided with additional savings.
* Oversaw Shipments with Customers : Managed air-ground systems, commercial flight and trucking operations to provide those customers with the highest quality service standards by introducing and implementing the customer care program in Kuwait.
* Recruited and directed teams comprised of operations, sales, credit collection accounting, advisors and legal personnel. Held responsibility for direct departments including: Sales, Strategic Planning & Development, Industrial Engineering, Customer Service, Customs Regulatory affairs and operations, Ground & Trucking operations, Accounting & Customer billing, Pricing, Marketing & Legal.
Organization.
Agility Logistics
June 2009 - May 2013 (4 years)Kuwait
Primarily responsible for International & Domestic Freight Sales and operations concerning all Organizers of exhibitions, events & fine arts at various exhibition centers. This involves all logistic related issues required for smooth running of exhibitions & events such as coordinating with overseas agents and offices on their consignments from destinations and assure smooth clearance and delivery to site.
Handling all the move in/out as well as the re-export of all exhibits back to destination.
Coordination Manager-Fairs and Events
Agility Logistics
September 2004 - May 2009 (4 years 9 months)Dubai
Primarily responsible for International & Domestic Freight Sales and operations concerning all Organizers of exhibitions, events & fine arts at various exhibition centers. This involves all logistic related issues required for smooth running of exhibitions & events.
• Responsible for the total management of the assigned product line including, pricing, positioning and budgeting.
• Manage sales team of 5 sales members
• Support & monitor all operational aspects of all commercial freight.
• Managing existing key account and developing more business from them.
• Monitoring and evaluating activities and products of the competitors