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Ramy Sobhy, Mobinil-Outsourced, IN Charging Operations Engineer

Ramy Sobhy

Mobinil-Outsourced, IN Charging Operations Engineer·Technology Department

Egypt

Bachelor's degree, Communications Engineering

Work experience

Total years of experience: 4 years, 6 months

Mobinil-Outsourced, IN Charging Operations Engineer

November 2013 - June 2014

Technology Department

November 2013 - June 2014

• Mobinil-Outsourced, IN Charging Operations Engineer, Technology Department, (From
November 2013 till Now)
o Prepaid voice charging.
o Prepaid and postpaid Data Charging.
o Responsible for checking and troubleshooting system errors.
o Having Experience in dealing with Charging Servers as SDPs, CCNs, Switches and MKTDB.
o Working with Charging system CS5.0, Dealing with Ericsson Rating Trees, Air Trees and
PAM trees.
o Responsible for solving all Customers' complains concerning Charging issues either voice or Data.
Company industry:
IT Services
Job role:
Other

Cisco Certified Network Associate

February 2014 - February 2014

TECHNICALEXPERIENCE

February 2014 - February 2014

TECHNICALEXPERIENCE

• Drive test Course at "MAG Company" Theoretical and Practical. (FEB 2014)

• CCNA (Cisco Certified Network Associate) Course, (April 2013)

• Mobile Package Course, (GSM, EDGE, 3G, LTE and LTE Advanced), (October 2012)

• "SYSTEL" Summer Training, (July 2012)
Job role:
Information Technology

May 2012 - October 2013

Vodafone Mystery Shopping "Quality Assurance

May 2012 - October 2013

• Vodafone Mystery Shopping "Quality Assurance department" Retail customer experience,
(May 2012 to October 2013)
VOLUN TEER ACTIVITIES
Job role:
Other

Sales and Customer Service

March 2013 - March 2013

Exxon-Mobil

March 2013 - March 2013

• Exxon-Mobil "Sales and Customer Service" 4-Sessions, (March 2013)
• Fund-Raising Basics trainings.
• Negotiation skills trainings.
• Training at CMC Leading center including (Marketing, Leadership, Finance and Business
Development.
• ''Entrepreneurship" Seminar with Mr.Ali Framawy (Microsoft Vice CEO)
• ''Leadership'' and "Charisma Theory" Trainings
Company industry:
Oil & Gas
Job role:
Sales

Fund-Raising Specialist

January 2012 - January 2013

MECA

January 2012 - January 2013

• Fund-Raising Specialist at MECA, (2012-2013)
Company industry:
Business Consultancy Services
Job role:
Other

"SYSTEL" Internship, 4 Workshops

January 2012 - December 2012

SYSTEL

Egypt

January 2012 - December 2012

• "EMC²" Information Storage Management Course, (January 2012)

• "SYSTEL" Internship, 4 Workshops, (April 2012)

• "ENPPI" Summer Training, (August 2011)

• "Cairo Airport Company" Summer Training, (August 2010)


TECHNICAL COURSES IN COLLEGE
• Analog and Digital Communication.

• Communication Networks.

• Computer Networks.

• Networks Security.

• Mobile and Wireless communications.
NON-TECHNICALEXPERIENCE
Company industry:
Telecommunications
Job role:
Other

Public Relations-Specialist

January 2011 - January 2012

MECA

January 2011 - January 2012

• Public Relations-Specialist at MECA, (2011-2012)

• MECA is a non-profit student to student activity founded in 2006 and approved by the faculty dean which aims to Qualify students from all majors for the job market's needs, in order to have a better career.
1|P age
Company industry:
Business Consultancy Services
Job role:
Marketing and PR

January 2011 - January 2012

The Power of Social Media

January 2011 - January 2012

Skills Centre worldwide, (2011-2012)
2|P age
• "The Power of Social Media" Seminar with Bassem El-Hady.
• "Presentation skills", "Communication skills", "Teamwork experience".
• Humanities courses in college, (Marketing, Technical writing, Economy and Accounting)
Job role:
Other

Marketing Principles

December 2011 - December 2011

Exxon-Mobil

December 2011 - December 2011

• Exxon-Mobil "Marketing Principles" 4-Sessions, (December 2011)
• Stress Management", "Problem Solving and Decision Making", "Train Of Trainers" training at
Company industry:
Oil & Gas
Job role:
Marketing and PR

KEY Student activity

January 2010 - December 2010

Participant

January 2010 - December 2010

• Participant at KEY Student activity at college, (2010)
• Volunteer in (Charity activities) Resala activities, Gneh Fyl Yom


EXPERIENCE
Company industry:
Banking
Job role:
Other

Education

Ain Shams University

August 2013

August 2013

Bachelor's degree, Communications Engineering

Egypt

Skills

ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
ANALOG
Intermediate
ANALOG
Intermediate
AND ACCOUNTING
Intermediate
AND ACCOUNTING
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
PRESENTATION SKILLS
Intermediate
PRESENTATION SKILLS
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
RETAIL
Intermediate
RETAIL
Intermediate
SECURITY
Intermediate
SECURITY
Intermediate
STORAGE MANAGEMENT
Intermediate
STORAGE MANAGEMENT
Intermediate
TRAINING
Intermediate
TRAINING
Intermediate

Languages

Arabic
Beginner
English
Beginner