Ramy Zalat

supervisor engineer in biomedical department responsible for communicate with manufacture for problems, repair the all model for the following
· Smith and nephew endoscopy
· Medtronic neuron and ENT
· Lumenis aesthetics.
· Euorclinic ENT units

1-Lead and motivate a team of technicians and engineers to provide efficient and high-quality after-sales support for biomedical equipment.
2-Conduct performance reviews and provide feedback to team members for continuous improvement.
3-Coordinate on-site technical support for equipment installation, repair, and calibration.
4- Manage parts inventory and logistics to ensure availability for service operations.
5-Develop and implement strategies to improve customer satisfaction and build strong customer relationships.
6-Maintain accurate and complete documentation of service activities and repairs.

Service engineer in after sales department (laboratory branch) working in:
 THERMO.SORVAL: centrifuges (low and ultra speed centrifuge)
 THERMO.IEC: centrifuge ( tubes and blood bags)
 RIELE: photometers (all types)
 BD: ESR (model Sedi 15)
 THERMO: refrigerators, freezers, platelet agitators, CO2 incubators
 Osmetech: blood gas analyzer

work as clinical engineer responsible for preventive maintenance to all blood bank equipment's (testing, grouping equipment, donation equipment and component equipment ) and blood storage systems ( refrigerators and freezers) in NBTC and all RBTC*
RBTC: regional blood transfusion center