computer engineer
Elaraby Group
Total years of experience :18 years, 0 Months
Maintaining NEC laptops, desktops and servers inside and outside company as a field engineer.
Maintaining TOSHIBA laptops, Tablets and POS inside and outside company as a field engineer.
Maintaining Tornado Tablets.
Call center customers technical support.
Handling and solving customer’s problems.
Following up customer’s cases with Toshiba main branch until it closed resolved.
Giving reports about customer’s machines status to the customers & Toshiba main branch
Giving reports about customer satisfaction status.
Exchanging Toshiba defected parts with Toshiba main branch.
University project About credit hour management system for the faculty of computer sciences & information System at 6 October University Project summary: This project give the student the ability to choose some kind of numbers of student materials in the two terms of the year and put this choice for each student on a data base in the computer. My part in this project was: Analysis & design Software used in this project: Oracle 8i & V.B 6