IT technical support
Egypt gold
Total des années d'expérience :16 years, 5 Mois
• installing and configuring computer hardware operating systems and applications;
• monitoring and maintaining computer systems and networks;
• talking staff/clients through a series of actions, either face to face or over the telephone;
• troubleshooting system and network problems and diagnosing and solving hardware/software faults;
• replacing parts as required;
• providing support, including procedural documentation;
• following diagrams and written instructions to repair a fault or set up a system;
• supporting the roll-out of new applications;
• setting up new users’ accounts and profiles and dealing with password issues;
• act as Exchange (2007-2010) administrator
• responding within agreed time limits to call-outs;
• working continuously on a task until completion (or referral to third parties, if appropriate);
• prioritizing and managing many open cases at one time;
• testing and evaluating new technology;
• Conducting electrical safety checks on computer equipment.
ensures that secretarial and translation services and business support - from computers, printers and scanners to high-speed Internet access, photocopying and faxing facilities are readily available
Receive mails and direct them to the guests in the hotel
Meeting room coordinator
Degree:bachelor's in science Department:computer science General grade: 69.83%