Ramzi Alaya, production des bouteilles de verre

Ramzi Alaya

production des bouteilles de verre

SOTUVER

Location
Tunisia - Tunis
Education
Higher diploma, Industrial Engineering
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

production des bouteilles de verre at SOTUVER
  • Tunisia - Tunis
  • My current job since July 2014

-Reviewing and evaluating weekly KPI achievement and producing an end of week spreadsheet
-Supporting and coaching Area Managers to reach their full potential
-Deputising for Retail Operations Manager, responsible for whole region, incorporating 9 Area Managers
-Supervising, motivating and developing team reward and recognition programmes
-Handling and swiftly resolving customer complaints in a professional and effective manner
-Creating and introducing in-store customer awareness and feedback forms with most useful results
-Stop Causes: Overall Equipment Effectiveness (OEE)

Production of Cleaning product at Luxury Cleaning
  • Tunisia - Tunis
  • October 2016 to October 2017

 Define the positioning of the LC product: product, price, promotion, place (4P)  Analyze customer needs and study competition  Managing time and delivery deadlines  Establish the communication plan to promote sales: promotional actions, advertising campaigns ...  Calibrating all machinery for optimum productivity  Liaising with junior engineers and providing guidance accordingly  Producing and maintaining all relevant legal documentation

Education

Higher diploma, Industrial Engineering
  • at Université arabe des Sciences
  • July 2014
Bachelor's degree, Scientific and Technical Education
  • at Lycée Ibn Rochd
  • June 2008

Specialties & Skills

Supply Chain
Leadership
Total Quality Management
Customer Value Management
management
Lean manufacturing
Operational research
Supply chain management

Languages

Arabic
Native Speaker
French
Expert
English
Intermediate