Ramzi AZAIEZ, Technical Manager

Ramzi AZAIEZ

Technical Manager

Orange

Lieu
Tunisie - Tunis
Éducation
Master,
Expérience
21 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :21 years, 3 Mois

Technical Manager à Orange
  • Tunisie - Tunis
  • Je travaille ici depuis janvier 2011

Managing a team responsible of mobile Network monitoring, incident management, first level troubleshooring, customer technical support.

Technical support engineer à SFR Business
  • France
  • janvier 2009 à décembre 2010

Technical support engineer for B2B customers. Supporting fixed and voice connectivity including TDM and VoIP services

Deployment engineer à Tekelec
  • France
  • février 2003 à décembre 2008

Delpoyment of telecommunication network monitoring platform. Engineering phase, hardware and software installation on customer site (telecommunication operators in MiddleEast and Africa), comissionning, technical support and training.

Éducation

Master,
  • à Nancy I University
  • juin 1999

Master degree in computer science. Computer science fundementals, programming, software validation, network protocols, ..

Etudes secondaires ou équivalent,
  • à SUP'COM
  • juillet 1998

Telecommunication engineer

Specialties & Skills

Microsoft Access
Installation
Project Engineering
Telecommunication architectures and protocols
Data networks design and installation. Cisco certified.
Customer technical support
Team management
Artificial Intelligence. IBM Watson certified
Project management

Langues

Arabe
Expert
Français
Expert
Anglais
Expert

Loisirs

  • Website creation
  • Volunteer trainer