Head of Sales & Marketing - Health Insurance Dept.
African Insurance Company
Total years of experience :16 years, 8 Months
•Assisting to prepare new marketing plans in cooperation with AIC consultant & senior management colleagues .
•Responsible to issue the quotations based on clients’ needs and requirements,
•Managing the Client's Health care Tender in the Libyan Market,
•Assist the Health Insurance Director in establishing pricing policies.
•Keeping clients records in filling system,
•Responsible for the preparation of the database and put the structural design of the company's official site
•Assisting Customer service dept. when it’s needed
•Determine client needs and communicate visually or verbally (Home Territory)
•Interact with clients to provide information in response to inquiries about products And services.
•Prepare the quotation and Calculate premiums based on the client’s needs and requests.
•Customize insurance programs to suit individual customers.
•Contribute to develop marketing strategies to compete with other individuals or companies who sell insurance.
•Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
•Perform administrative tasks, such as maintaining client’s data records.
•Attend meetings, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts
•Assist customer services Dept by handle and resolve complaints from insured members.
•Reported to the Sales & Marketing Director, dotted line to the M.D.
•Handled all document cycles & internal paper work related to Sales & marketing department.
•Coordinated between (Sales & marketing departments) and all other existing departments.
•Managed all events, seminars, hotel booking & reservations, flights logistics.
•Home territory (Sales role) full responsibility: Meet all customers coming over for purchases purposes & handle them accordingly.
•Responsible to achieve monthly sales target from Home territory area.
•Performed all needed paper work for Sales enabling them to spend more time in field, thus maximizing their productivity.
•Responded & answered professionally all incoming requests over the phone/fax & pass Them to concerned sales members.
•Responsible for all Sales & marketing collaterals (Brochures, offers, etc…) by coordination with the marketing manager.
•Kept tracks of all correspondences with customers.
•Responsible for the lead generation program for all staff by coordination with the marketing manager.
•Collected and analyzed the companies’ database.
•Worked on analyzing the request of clients when it comes to recruitment.
•Helped the clients on preparing a professional job description for the opening position.
•Was responsible for the matching process of the clients.
•Helped and reviewed the selected candidates' files and be responsible for the final selection.
•Help the recruitment team in making interviews whenever it is needed.
•Assisting the recruitment manager in planning and implementing polices related to the Recruitment activity.
•Assisting the recruitment manager in developing and reviewing job description for clients.
•Assisting in developing a full set of recruiting forms to facilitate the workflow.
•Supporting the functions within the department whenever needed.
•Following up client’s requests and ongoing projects.
•Any other duties that maybe requested by General Manager.
•Providing Training development Manager Administration Support.
•Assisted the HR Manager in improving and maintaining process.
•prepared the local employees contracts.
•prepared the warring, termination and official letters.
•Scheduled of interviews and meeting with HR Manager.
•Payroll Administration.
•Filled all the incoming & outcoming Faxes, memos.letters, etc
•Kept in contact with clients and confirmed receipt of payment.
•Followed up invoices between Departments and the payment with Finance Department
•Confirmed the submitted invoices according to the Accounts Payable procedure.
•Responsible for petty cash payments.
•Input data into Finance Database.
•Responsible of submitting invoices to our clients.
•Followed up of outstanding /pending invoices with the clients.
•All administration work.
•kept the process update it of the attended sheet Data base.
