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rana Madhoun, Business manager

rana Madhoun

Business manager·Maged Al Futtaim - Carrefour

Saudi Arabia

Master's degree, Business and Management school

Work experience

Total years of experience: 22 years, 5 months

Business manager

January 2022 - Present

Maged Al Futtaim - Carrefour

Riyadh, Saudi Arabia

January 2022 - Present

• Analyze data or insights to determine industry and consumer trends
• Devise long-term development strategies for product categories
• Develop exit strategies for unsuccessful products
• Forster trust relationships with vendors to achieve better pricing and quality of
services
• Place appropriate orders to ensure product availability that meets consumer
demands
• Determine the positioning of a product category to maximize visibility
• Liaise with marketing teams to determine competitive pricing and promotional
activities of product category
• Collaborate with buyers and merchandisers to expand product categories
• Make forecasts for product demand to ensure the sustainability of inventory
• Assume responsibility of budget development and revenue for category
• Risk and compliance manager
• accountable for ensuring all the essential guidelines are put in proper place
accurately adhering to industry rules and regulations
• conducting internal audits and reviews at regular intervals to ensure that
compliance procedures are regularly followed
• conducting environmental audits adhering to environmental standards
• involves the safety of employees and businesses as well. So its their part of
the duty to ensure all the tasks are done with higher accuracy. This job role is
apt for the individual who gives attention to all the minute details within the
organization
• I have to ensure that all the employees are thoroughly updated about the
organizations policies, regulations, and processes
• Resolve employee issues about the legal risk compliances
• I should suggest/advise the management regarding the implementation of
compliance programs
• I must adhere to the training and supervise the staff that needs attention to
rules and regulations
• Revise rules, reports, and procedures at regular intervals to recognize the
risks

Company industry:
Retail & Wholesale
Job role:
Management

Executive Assistant – Sales Department

January 2020 - January 2025

Carrefour Saudi Arabia Head Office

Riyadh, Saudi Arabia

January 2020 - January 2025

• Coordinated executive meetings, schedules, reports, and operational communications.

Company industry:
Retail & Wholesale

Risk & Compliance Assistant

January 2020 - January 2025

Carrefour Saudi

Riyadh, Saudi Arabia

January 2020 - January 2025

• Supported risk management and compliance functions across operational departments.

Company industry:
Retail & Wholesale

Risk and Compliance Manager

January 2021 - January 2022

Majed Al Futtaim Carrefour

Riyadh, Saudi Arabia

January 2021 - January 2022

• Ensuring the implementation of all essential guidelines in strict accordance with
industry rules and regulations.
• Conducting regular internal audits and reviews to ensure consistent adherence to
compliance procedures.
• Performing environmental audits in compliance with established environmental
standards.
• Ensuring the safety of employees and the organization, with a duty to execute all
tasks with the utmost accuracy.
• Ensuring that all employees are fully informed and updated regarding the
organizations policies, regulations, and procedures.
• Addressing and resolving employee issues related to legal risk and compliance.
• Advising management on the development and implementation of compliance
programs.
• Adhering to training protocols and supervising staff to ensure compliance with rules
and regulations.
• Regularly reviewing and updating rules, reports, and procedures to identify and
mitigate risks.

Company industry:
Retail & Wholesale

Risk and Compliance Manager

January 2021 - January 2022

Majid Al Futtaim Carrefour

Riyadh, Saudi Arabia

January 2021 - January 2022

• Ensuring the implementation of all essential guidelines in strict accordance with
industry rules and regulations.
• Conducting regular internal audits and reviews to ensure consistent adherence to
compliance procedures.
• Performing environmental audits in compliance with established environmental
standards.
• Ensuring the safety of employees and the organization, with a duty to execute all
tasks with the utmost accuracy.
• Ensuring that all employees are fully informed and updated regarding the
organizations policies, regulations, and procedures.
• Addressing and resolving employee issues related to legal risk and compliance.
• Advising management on the development and implementation of compliance
programs.
• Adhering to training protocols and supervising staff to ensure compliance with rules
and regulations.
• Regularly reviewing and updating rules, reports, and procedures to identify and
mitigate risks.

Company industry:
Retail & Wholesale

Administration Manager

January 2005 - January 2020

Al Multaka Business Center

Riyadh, Saudi Arabia

January 2005 - January 2020

I joined as part of the management team and worked my way up to become the admin
manager working directly under the CEO on the below.
• Led the creation of a comprehensive event programming plan that increased annual
participation rates by 35%. Supervising personnel and staff recruiting
• Managed a portfolio of community events, resulting in a 50% increase in active
engagement from existing members.
• Initiated a partnership program, securing 20+ collaborations with industry thought
leaders and businesses.
• Drove a consistent brand message across all events, which enhanced community
loyalty and brand recognition.

Company industry:
Merchandising

Administrative Manager & Executive Secretary to CEO

January 2005 - January 2020

Al Multaqa Ladies Center

Riyadh, Saudi Arabia

January 2005 - January 2020

• Coordinated communication between the CEO, clients, government entities, and
business partners.

Company industry:
Other Business Support Services

Legal Consulting

January 2007 - January 2011

Abdulrahman Bin Saeed Law office

Riyadh, Saudi Arabia

January 2007 - January 2011

• Draft and review business contracts and agreement for different companies
• Work on companies legal cases
• Provide legal advises

Company industry:
Law Firm

Legal Secretary

January 2004 - January 2005

Al Zeer Real Estate Company

Beirut, Lebanon

January 2004 - January 2005

• Communication with potential clients
• Researching relevant cases
• Preparing documents and legal arguments
• Extensive professional training for nine months at the United Credit Bank, Counter
head office in Lebanon

Company industry:
Real Estate

Education

National Valley University

January 2017

January 2017

Master's degree, Business and Management school

United States

Beirut Arab University

January 2003

January 2003

Bachelor's degree, Administration And Law

Lebanon

Beirut Arab University

January 2003

January 2003

Bachelor's degree, Law

Lebanon

Skills

RISK MANAGEMENT
Intermediate
RISK MANAGEMENT
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
ACCREDITED COMMUNITY MANAGER
Intermediate
ACCREDITED COMMUNITY MANAGER
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
CATEGORY MANAGEMENT
Intermediate
CATEGORY MANAGEMENT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
RISK ANALYSIS
Intermediate
RISK ANALYSIS
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
EXECUTIVE ASSISTANT CERTIFICATION
Intermediate
EXECUTIVE ASSISTANT CERTIFICATION
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
GOVERNANCE
Intermediate
GOVERNANCE
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
COMPLIANCE AUDITING
Intermediate
COMPLIANCE AUDITING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Emotional intelligence course
MBIT course
Effective Management skills
Management skills for Administrative professional
Customer service excellence courses
English courses
Emotional intelligence course
MBIT course
Effective Management skills
Management skills for Administrative professional
Customer service excellence courses
English courses
Emotional intelligence course
MBIT course
Effective Management skills
Management skills for Administrative professional
Customer service excellence courses
English courses