Deputy Executive Director of Managing Director Office
Primary Health Care Corporation (PHCC)
Total des années d'expérience :16 years, 5 Mois
Contributions Snapshot:
Played a vital role in aligning all processes and systems of PHCC to National Primary Health Care Strategy and assisted the MD in leading the PHCC operating 26 health & wellness centers across the State of Qatar and enforcing comprehensive health care services for treatment and prevention. Provided robust business models; support for executing specific special projects and streamline departmental operating procedures
Awards & Accolades:
• Received several accolades and multiple promotions; joined office as Project Coordinator, promoted to Senior Project Coordinator then to Project Manager, and to Senior Project Manager and currently handling the post of Deputy Executive Director
• Bestowed with the award of employee of the year for 4 consecutive years (2013-2014 -2015 - 2016).
• Co-founded the Costumer Service interface and represented PHCC in official mission in varied geographies including UAE, Cuba, UK, Germany, South Korea, and Lebanon.
Selected Results:
• Seamlessly coordinated work for a vast workforce of 5, 200 employees and managed strategic expansion framework based on international business standards.
• Represented the Managing Director during committees meetings and liaised with external stakeholders.
• Assisted MD with all official routine correspondence and budget control activities; performed case studies/ research and aided in decision making.
• Effectively directed, managed and maintained an efficient organizational structure and an operationally productive platform by facilitating continuous improvement and cross-group collaboration.
• Selected to head and participate in the following projects; International Primary Care Conference, New Health Centers Commissioning, Accreditation, Hayyak Customer Service interface, Health Center Improvements & Organizational Restructuring.
Contributions Snapshot:
Managed the daily operations of Broadcast Equipment leasing unit and ensure optimized production at Al Kass Sports Channel, a strategic part of Qatari broadcast Television, specialized in sports media coverage across Middle East, Far East, Africa, Europe and North America.
Selected Results:
• Recorded success in enforcing efficient controls to monitor departmental projects; managed the whole gamut of administrative and coordination efforts until closure of projects.
• Focused on operational excellence, organizational agility, leadership and customer loyalty for the official broadcast of, AFC Asian Cup on 2011, swimming tournament on 2012, regional games and tournaments, etc.
• Provided support to Tender & Auction Committee from secretariat perspective and served as an administrative liaison for reviewing reports, Purchase Requisitions, Letter of awards, Purchase orders, delivery notes and Payment Orders
• Took overall accountability for planning and directing the engineering annual budget to achieve business goals.
• Provided advice and assistance organizing trainings and workshops for technical staff and ensured accomplishment of administrative responsibilities
Previous Professional Experiences:
• Department Coordinator & Course Instructor at Lebanese school in Qatar, Doha, Qatar (2 years)
• Supervisor at International School of Choueifat - Sabis, Beirut, Lebanon (1 year)
• Sales & Marketing at Marketing Industrial Trading Company (MITCO) - Beirut, Lebanon (2 years)
Contributions Snapshot:
Active supporter of a major media transformative project started in 2011 and undertaken by TVSDC to transform Qatar TV, into high tech Masterpiece supporting the evolving requirements and advanced technologies as well as alignment with international standards & HD Broadcast format.
Selected Results:
• Instrumental in drafting RFPs, review technical and commercial evaluations and, follow up on tenders till contractual formalities are completed.
• Participated in screening, selecting, interviewing and shortlisting candidates; prepared job offers and arranged for logistics and orientation for new joiners.
• Drove operational initiatives for the projects and kept track of initiatives till the project closure in addition to creating digital archives for all committee projects
Contributions Snapshot:
Led the Education Above All (EAA) identity project, branding platform and initiated public job announcement and vacancies (locally & internationally). Contributed in devising the EAA budget based on the Ministry of Finance regulations - which is now an established institution in Qatar.
Selected Results:
• Provided endless support to the CEO setting up corporate governance structure
• Supported Education Manager and legal Manager to monitor violence and global surveillance system applications
• Prepared an array of reports including payment progress reports, weekly progress reports as well as administered consultancy and partners’ contracts and minutes of board meetings.
Diplomatic Contributions:
Projects under the Ministry of Foreign Affairs
• America and the Islamic world forum February 2008- (Media center)
• Club de Monaco conference February 2008- (VIPs Protocol)
• Enriching the economic future for Middle East conference March 2008 - (Media center)
• Doha forum 2008 organized by Unites Nations - (Protocol)
• Personal assistant to the Minister of foreign affairs & telecommunications of Gabon (PA)
Other Projects:
• Royal Family weddings organization - Production Crew
• Arabic song's festival 2008 & 2010 (Supervised rehearsals, managed running orders, assited floor manager and managed media interviews scheduling)
• Doha cultural festival-Doha-March 2008 (Event Marketing)
• Microsoft tour event-Doha-2007-2008. (Database and statistics)
• Project Qatar 2008 (Database)
Contributions Snapshot:
Worked for the governmental committee formulated by HH responsible to set the national day celebration plans
Selected Results:
• Coordinated efforts between Production crew and Committee General Secretary Office to seamlessly manage program logistics; aligned to established budgets and monitor project deliverables.
• Fostered effective communication with different governmental and private stakeholders to ensure program success.
• Trusted with the management of program budget control initiatives and reporting.
Faculty of Economics & Business Administration
Faculty of Economics & Business Administration