Operations Department
Golden Holiday Tours
مجموع سنوات الخبرة :17 years, 2 أشهر
Operation duties for the arriving groups & Fit's.
Handling the tour series favor Kouni, the Travel Collection & Carrier etc.
Hotels & transportation reservations.
Customer's care, Airport's representative & quality controller.
Hotels rundowns, Offers, Quotations ETC…
Sales Duties:
Selling Packages for FIT & Groups.
Doing quotations for Group & Individuals.
Following up to close the deal.
After Sales Quality Controller.
Operations Duties:
Booking Hotels, Transportation & Tickets worldwide.
Arranging Excursions.
Follow up with the suppliers to make sure the tour will run smoothly with the clients.
Managing the operation’s department & solve the clients’ problems on the spot.
Responsible of Contracting & reservations.
Handling individual & groups arrivals.
Responsible of marketing & cost controller..
Customer's care & quality controller.
Website Administration & Sales Department.
Guest relations & quality controller.
Operation & sales ( over the phone ).
Outgoing reservations.
Hotel's reservations.
book flight tickets