social media manager
R.A.A.C. Small Brand
Total years of experience :5 years, 11 Months
• Set up accounts and WhatsApp business
• Create content, edit pictures to fit each platform, write captions and posts, and interact.
• Make reels on Canva for the platform.
• Replying to messages, organizing orders and deliveries, and customer care.
• Increased customer engagement through social media.
• Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
• Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
• Collaborated with team members to develop creative campaigns for social media platforms.
• Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
• Suggested and implemented new features to develop brand awareness.
• Reviewed and edited final copy for accuracy and to correct grammar errors.
• Boosted campaign performance by developing engaging and persuasive copy for print, digital, and social media platforms.
• Edited existing copy for clarity, grammar, punctuation, and overall effectiveness while respecting original authors intent.
• Customized brand message to reach and capture target audience interest and drive engagement.
• Transformed complex information into easily digestible pieces tailored for specific audience segments using plain language principles.
• Enhanced overall content quality by meticulously proofreading and editing articles for grammar, punctuation, and style.
• Contributed to a positive work environment through effective communication and teamwork with colleagues from diverse backgrounds.
• Facilitated smooth transitions between writing stages by maintaining clear communication channels with authors, editors, designers, and other stakeholders involved in the publication process.
• Supported the editorial team by conducting thorough fact-checking to ensure accuracy in all published materials.
• Served as a reliable resource for colleagues seeking guidance on grammar rules, style conventions, or other editorial matters.
• Ensured timeliness of content release through strict adherence to production schedules and proactive problem-solving when issues arose.
• Continuously improved personal skills by attending workshops, conferences, and webinars focused on copy editing best practices and industry trends.
• Assisting and organizing tasks in internal auditing
• Help in communicating between internal auditing and other divisions
• Assisting in report making and system data entry
• Keeping and tracking of all documents coming in and out of the division.
• Maintained open lines of communication with auditees throughout the audit process, fostering positive working relationships between internal audit and other departments.
• Supported senior auditors in planning, executing, and completing complex audit engagements for various departments.
• Contributed to the continuous improvement of auditing practices through regular feedback sessions with team members.
• Assisted in financial statement preparation, ensuring accurate reporting and compliance with accounting standards.
• Assisted external auditors during annual reviews, providing necessary documentation and support to expedite the audit process.
• Collaborated with cross-functional teams to assess business risks and develop appropriate mitigation strategies.