Online Business Manager - Contract Basis
CitrussTV
مجموع سنوات الخبرة :20 years, 8 أشهر
Manage all facets of Internet Marketing
Traffic generation
Generating Crystal Reports, SQL Server
Project Documentation
Database Analysis
Work collaboratively with Marketing to promote key categories throughout the year
Ensure that online business is at the fore
front in technology within the category
Monitor sales and react to maximize business trends
Manage client service. Serve as point of contact for Citruss TV call center; partner with customer service team to improve customer loyalty and satisfaction.
Reporting
Execute and analyze daily, weekly and monthly business recaps
Analyze departmental best sellers and category drivers to increase sales
- Managing the Product Website (Design, CMS, Front end office)
- Updating and modifying existing content (Arabic / English)
- Updating Website Content (HTML, Graphics: Editing on Adobe Photoshop)
- Managing Product: Undrestanding deeply the product and work on customizing it according to the client’s needs
- Marketing Plan : Creating Events, Advertising ATL and BTL, Working closely with my team to announce that on social network forums and doing ground events
- Determine product content roadmap and releases schedules
- Product Monitoring: Revenue, Conversion(CRM)
- Product Demontrations; Reporting to the Technical Director
- Localization Planning
- Coordination and relatioship management with development Partners(CRM)
- Creating PPT presentations to advertise the product
- Doing Retail business visits and signning deals and agreements with key customers
Media, Marketing and integrated Services Company (Dubai)
Jan 2007- up to date
Software Developer
Working as a developer using Microsoft visual studio 2005 .net ( C# asp.net), MySQL server
. Database and System Analysis.
. I have created two CMS Web Applications in a professional way.
a-Properties in Dubai
b-AIWF Arab Woman International Forum in UK.
c-E-Commerce Website
d-Executive Office Website
1) I am developing Web Applications through using Microsoft visual .net ( C#, asp.net, XML Web Service) and SQL server 2000 (SQL).
a) Database Analysis:
i- An Administrative Web Application to generate Crystal Reports to calculate SMS Rate, Statistical SMS Count……
ii- Mobile Service Web Application to Add all mobile contents (True Tone, Polyphonic, and Monophonic Ring tones, Colored, black/white pictures, and operator logos).
2)Generating Crystal Report on web pages.
3)Doing a system Analysis on Internet Voice Recorder (IVR) which is a study on ringtones, logos services.. to send clients requests automatically to their mobile phones.
a)Window Applications to monitor Automated Wap/Push SMS (send user Ring tone, Operator Logo from the time they are received till sending them.
I 've worked as a Software Engineer at Softech "Software Technology Solution" for 13 months ago. I 've developed Web Application through using Microsoft visual .net ( C#, asp.net, XML Web Service) and SQL server 2000 (SQL).
I've worked on 5 projects :
a)NBN TV Site: www.nbn.com.lb I've developed the front pages and the back end pages completely.
b)Jeddah Municipality: www.jeddah.gov.sa I've worked on the Organizational chart, and Models parts and some back end tasks.
c)Softnet: www.softnetcorp.com Softnet is a Computer Company in Saudi that sells computer products. I've developed the front pages and the back end pages completely.
d) Helpdesk: Intranet application. I've developed the Library Circulation part
(Software and books) and the access rights request part completely.
e) Inventory Purchasing System (IPS): Intranet Application. I've developed the Asset Transfer part, Asset Loss part, and the Item Loss part completely.
Microsoft Certified Application Developer (MCAD.net) with Microsoft Visual C# .NET . Web Applications , March 2005 . Windows Applications , June 2005 . Web Services XML , Dec 2005
I've finished my Bachelor degree in Computer science at the University of Balamand from two years ago. My university has hired me for two consecutive semesters as a part time Lab assistant through the Student Work program with the Networking and Telecommunications laboratories where I've cooperated in experiment development and in student supervision during lab experiments.I've also conducted research work in the course of my duties as an assistant.So I was delegated the responsibility of a graduate assistant while I was still an undergraduate student. Moreover, I've conducted a community service project through the Seed Office, http://www.balamand.edu.lb/Seed/SEED.html where I helped the ITC Network Unit in the structured cabling and fiber backbone network expansion of several new buildings on campus. In the course of my work, I was exposed to various types of Network hardware and software including 3Com and Nortel switches and Cisco routers. During lab sessions I worked on Structured Cabling setup, TCP/IP networks, W2000 Peer to peer networks, PBX telephony and NBX computer telephony configuration, VOIP, Router configuration, windows 2000 server setup and management, Windows NT server setup and management. After graduation, I've started my training in "Arachnea a Web Development company" for two months ago. I've worked on some web projects using ASP, HTML, and SQL languages.