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Raneem Alqaisi, Sales executive

Raneem Alqaisi

Sales executive·Lawazem

Jordan

Diploma, Business Administration

Work experience

Total years of experience: 2 years, 6 months

Sales executive

January 2025 - Present

Lawazem

Riyadh, Saudi Arabia •Remote

January 2025 - Present

B2B Sales & Account Management: drive the full sales lifecycle by converting high-value
marketplace leads, closing corporate deals, and building strategic relationships to
maximize client retention.
Operations & Financial Tracking: Optimize day-to-day operations by managing post
sale financial tracking, corporate payments, and analyzing HubSpot/Odoo to streamline
client procurement behaviors.
Company industry:
Sales Outsourcing
Job role:
Sales

Coordinator

February 2025 - January 2026

The Blueground (Franchis)

Riyadh, Saudi Arabia •Remote

February 2025 - January 2026

Operational Coordination: Synchronized daily operations, logistics, and resource
allocation between corporate tenants and internal departments strict SLA timelines .
Escalation & Relationship Mnagement: Served as the primary strategic point of contact,
swiftly resolving complex client inquiries and property bottlenecks to maintain high
satisfaction.
Company industry:
Real Estate
Job role:
Administration

Customer service representative

January 2024 - January 2025

Extensya.

Jordan

January 2024 - January 2025

Omni-Channel Support & CSAT: Delivered top tire, customer resolution via phone, email,
and live chat, consistently exceeding satisfaction, benchmarks, and performance targets.
Data Integrity & Process Improvement: Maintained meticulous client records within CRM
systems while collaborating with team leads to optimize handling times and support
efficiency
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

University Of Minnesota-Twin Cities

August 2026

August 2026

Diploma, Business Administration

United States

Skills

COORDINATING

Intermediate

COLLABORATION

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

DECISION MAKING

Intermediate

DOCUMENT PROCESSING

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

PROBLEM SOLVING

Intermediate

SCHEDULING

Intermediate

ZENDESK

Intermediate

ZOHO OFFICE SUITE

Intermediate

ACCOUNT MANAGEMENT

Intermediate

BUSINESS TO BUSINESS

Intermediate

COMMUNICATIONS

Intermediate

CUSTOMER RETENTION

Intermediate

OPERATIONS

Intermediate

PROACTIVITY

Intermediate

SALES

Intermediate

CLIENT SERVICES

Intermediate

CUSTOMER SERVICE

Intermediate

DATA ANALYSIS

Intermediate

ELECTRONIC DATA INTERCHANGE

Intermediate

GOOGLE SHEETS

Intermediate

MICROSOFT EXCEL

Intermediate

PROCESS IMPROVEMENT

Intermediate

Languages

English

Native Speaker

Arabic

Native Speaker