Rani Aboul Hosn

• Led portfolio analysis, market trend evaluation, and strategic business planning,
contributing to 10% YoY revenue growth and 12% increase in profitability across
luxury retail operations.
• Executed multimillion-dollar business development and omnichannel
strategies, delivering 10% revenue growth, +10% market share expansion, and
exceeding annual financial KPIs through strategic partnerships and sales
initiatives.
• Delivered market expansion initiatives with leadership teams, contributing to
50%+ growth in market reach and business performance improvement.
• Managed brand acquisition initiatives, supplier partnerships, and executive
stakeholder relationships while providing business insights and strategic
recommendations to senior leadership and high-profile partners.
• Optimized supply chain, sales operations, OMS networks, and fulfillment
strategies across MENA, reducing operational costs by 10% and improving store
productivity and profitability.
• Championed digital transformation and offline-to-online integration, driving
25% growth in e-commerce revenue and expanding digital business contribution
to 32% SOB across retail, marketplace, and wholesale channels.
• Increased customer acquisition by 10% and improved retention rates from 11%
to 15% through innovative customer engagement and brand growth strategies.
• Mentored senior leaders and managed team performance, improving workforce
productivity and overall store performance by 15% while aligning execution with
corporate goals and annual KPIs.

• Managed end-to-end ecommerce order lifecycle, ensuring seamless flow from
order creation to on-time delivery and improved customer satisfaction.
• Built operations control tower and real-time reporting systems, enabling data
driven decision-making, performance tracking, and trend visibility.
• Led S&OP forecasting and demand planning, improving accuracy in sales
planning, inventory control, and operational alignment with business goals.
• Optimized supply chain, logistics, and OMS networks, reducing operational costs
by 10% and improving fulfillment speed and store performance.
• Implemented process automation, SLA-based fulfillment, and management-by
exception models, improving efficiency and operational consistency.
• Improved customer acquisition by 10% and retention from 11% to 15%, through
enhanced customer-centric strategies and service optimization.
• Coached and developed retail and operations teams, increasing productivity and
performance by 15% through KPI-driven leadership and mentoring.

• Led omnichannel retail operations and strategic initiatives to drive revenue
growth and market expansion.
• Executed digital transformation strategies, increasing e-commerce growth and
enhancing customer experience across retail channels.
• Optimized supply chain, sales operations, and OMS networks to improve
operational efficiency and store profitability.
• Expanded marketplace partnerships and strengthened regional brand presence
across MENA markets.
• Delivered annual KPIs and financial targets through performance-driven
operational strategies.
• Collaborated with executive leadership teams on business growth and
operational improvement strategies.
• Developed retail teams, improving productivity and overall store performance.

Regional Retail Division Manager (Swarovski) for 5 years at Chalhoub Group,
leading retail operations, ecommerce flow, and supply chain efficiency across the
region. Focused on omnichannel execution, forecasting, and customer experience
improvement.
Core Responsibilities
• Managed regional retail franchise operations for Swarovski, ensuring strong
brand execution, store performance, and compliance with luxury retail
standards across multiple locations.
• Led franchise network performance and store operations, driving consistent
retail execution, sales discipline, and operational excellence across the region.
• Supervised multi-store teams and retail managers, ensuring alignment with
brand guidelines, KPIs, and customer service standards.
• Coordinated with cross-functional teams including logistics, merchandising,
and supply chain, to ensure product availability and smooth in-store operations.
• Monitored sales performance and store-level KPIs, identifying gaps and
implementing corrective actions to improve productivity and efficiency.
• Strengthened customer experience at store level, ensuring high-quality service
delivery and brand consistency across all retail touchpoints.
• Supported regional retail planning and execution, contributing to business
continuity, operational improvements, and franchise growth initiatives.

Regional Retail Operations Manager for 3+ years at Azadea Group, leading multi
country retail operations, P&L management, and store performance across UAE,
Qatar, and Egypt. Expertise in retail operations, profitability growth, KPI
management, and operational efficiency.
Core
• Managed full operational and P&L performance across 6 retail stores in UAE,
Qatar, and Egypt, delivering 25% revenue growth and 10% profit increase.
• Led end-to-end retail operations, improving operational efficiency, customer
experience, and compliance with brand standards.
• Optimized inventory, supply chain, and loss prevention processes, reducing
shrinkage by 15% and improving stock turnover by 15%.
• Improved store productivity by 20% through KPI management, performance
monitoring, and operational process enhancements.
• Established KPI dashboards, forecasting, and financial review systems to
support strategic planning and business decision-making.
• Led operational setup for 3 new store openings, ensuring readiness, brand
consistency, and business compliance.
Maintained 95% customer satisfaction by driving customer-focused operations
and mentoring high-performing retail teams.

• Managed daily brand and retail operations to ensure consistent execution of
commercial and customer service.
• Monitored sales performance, product movement, and market trends to
support business growth and merchandising decisions.
• Coordinated with merchandising, and store teams to maintain product
availability and optimize inventory.
• Supported marketing and promotional campaigns to strengthen brand visibility
and customer engagement.
• Maintained strong visual merchandising and in-store presentation standards
aligned with brand identity and customer expectations.
• Tracked sales KPIs, preparing performance reports and recommendations for
management review.
• Developed store teams, improving service quality, team collaboration, and
operational performance.

Core
• Increased annual sales revenue from AED 10M to AED 30M by implementing
targeted marketing strategies and business growth initiatives.
• Achieved profit margin objectives through effective execution of strategic
operational plans within the UAE market.
• Strengthened company visibility and business presence by building strong
relationships with clients, vendors, and government stakeholders.
• Led marketing and sales operations, establishing performance targets and
monitoring team execution to ensure commercial success.
• Organized exhibitions, product launches, and presentations, utilizing market insights
and sales analysis to support business expansion.
• Managed and evaluated team performance, ensuring operational alignment with
organizational goals and performance standards.
• Oversaw annual procurement activities worth AED 30M, optimizing sourcing
strategies for cost efficiency, quality assurance, and supplier performance.

• Managed daily accounting operations, including bookkeeping, journal entries, and
financial record maintenance.
• Prepared financial statements and reports to support accurate business tracking and
decision-making.
• Maintained general ledger and reconciled accounts, ensuring accuracy and
compliance with financial standards.
• Assisted in budgeting and expense tracking, supporting cost control within
construction projects.
• Monitored payables and receivables, ensuring timely processing and financial
discipline.
• Coordinated with internal teams for financial documentation, ensuring smooth
accounting workflows.