Application Administrator
Lebanese International University
Total des années d'expérience :14 years, 11 Mois
-Train and develop the skills of team members and users of the university system
-Develop video tutorials with narration
-Create and implement strategic plans and action plans
-Contribute to marketing and admissions strategies
-Developed a crisis resolution plan
-Developed and launched website and system campaigns
-Communicate clearly with stakeholders
-Manage timelines for implementation
-Administrative tasks related to the operations
-Identifying problems within product functionality and reporting to support team
-Present new tools to stakeholders
-Manage timelines for implementation.
-Document all relevant detail throughout implementation
-Maintain retention and attainment of students
Courses:
-Digital Marketing
-Marketing Theory and Principles
-Customer Service Management
-Communication Skills
Duties:
-Lecture planning, preparation and research
-Assessing student progress & creating lesson plans
-Participate in planning academic activities
-Proposed a new digital marketing course
-Invigilating, Administering and marking exams
-Launched several websites and systems
-Developed targeted content for websites
-Edited copy for all online media
-Increased Facebook likes from 4500 to 17000 organically
-Increased Twitter followers from 300 to 1500
-Increased Google+ followers from 2 to 400
-Increased overall engagement level on digital platforms, such as, the system, social media, the website,
email usage, etc.
-Proposed and implemented a communication method for students via BlackBerry Messenger and
Whatsapp application
-Crafted and executed integration initiatives of online and offline marketing like email marketing, print,
social media, SEO, brand awareness, billboard media
-Created student centered brand strategies and marketing campaigns to enhance enrollment
-Managed the international online presence
-Implemented an informative and entertaining e-newsletter
-Managed creative production of graphics, videos, and web development with my team of 3
-Developed strategies to drive engagement and collaboration
-Provide training and guidance to employees on best use of digital tools
-Worked with technical team to ensure sites run effectively and communicate issues efficiently
-Coordinated with other department to ensure overall objectives are being met
-Always taking a proactive approach to new technologies and ways they can be implemented
-Achieved a higher ranking on search engines
-Analyzed data to report to top management
Welcoming applicants, checking documents for visas, checking passports, controlling files, communicating with peers and applicants, data entry, filing
Journal entries, bank reconciliation, general ledger reconciliation, general accounting, data entry, filing
Data entry, above average typing speed- fastest typist according to Info Pro employee examination standards, training new employees on using the system
Teaching grammar, writing and reading skills, improving and strengthening English
Working on till, working on fries, getting orders ready, customer service
Data entry, criminal back checks, filing, assembling packages, customer service, reception including managing more than 10 lines
