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Rania El-Ansary, Customer Service Rep.

Rania El-Ansary

Customer Service Rep.·mobinil

Egypt

Bachelor's degree, Egyptology

Work experience

Total years of experience: 14 years, 7 months

Customer Service Rep.

January 2013 - Present

mobinil

Cairo, Egypt

January 2013 - Present

Customer service representative.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Call center agent

October 2011 - November 2012

NAOS Marketing

Cairo, Egypt

October 2011 - November 2012

Mobinil projects.
Customer handling.
Data gathering.
Sales.
Marketing.

Company industry:
Marketing
Job role:
Sales

Call Center agent

June 2012 - September 2012

mobinil

Cairo, Egypt

June 2012 - September 2012

Call center agent as a support for 3 months.
New line activation.
Data validation.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Faculty Of Archaeology

July 2011

July 2011

Bachelor's degree, Egyptology

Egypt

Skills

Mobinil
Expert
Mobinil
Expert
Customer Service
Expert
Customer Service
Expert
Soft Skills
Expert
Soft Skills
Expert
Computer Skills
Expert
Computer Skills
Expert
Communication Skills
Expert
Communication Skills
Expert
Mobinil
Expert
Mobinil
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic
Expert
English
Expert