Office Manager
Deira International School
Total years of experience :20 years, 0 Months
Coordinating and maintaining the Principal’s schedule.
•Preparing and sending all letters and reports for the Principal.
•Coordinate and maintain Deputy Principal- Pastoral calendar
•Assisting Senior Leadership Team members Deputy with creating, formatting and sending letters/ documents to parents.
•Assisting Secondary Senior Leadership Team members and teachers with setting appointments with parents.
•Answering calls, e-mails and inquiries; take messages/complains and convey information to concerned parties.
•Formatting and sending all correspondences to secondary parents.
•Assisting secondary teachers in formatting letters and sending them to parents.
•Preparing letters to the secondary students when required, such as the “No Objection” and “To Whom It May Concern “letters and year reports when requested.
•Creating and monitoring the online booking events on the CHQ and sending reminders to the participating teachers to print their schedules.
•Attending meetings, prepare and distribute minutes, such as, the Secondary School Leadership Meetings and the Parent Representatives Meetings.
•Secondary School Newsletter- collating data from secondary departments, collaging pictures and formatting documents and posting it on the School website.
•Preparing and Updating the Secondary Termly Planning calendar.
•Posting notices, events and resources on the different school platforms.
•Updating and maintaining the news boards.
•Ensuring that the attendance registers and class lists are up to date and distributed to the SSLT members and secondary office
•Updating regularly the assembly class lists & placing them in form tutor trays
Coordinated, supervised and monitored the activities of a group of secretaries within the department and conducted induction program for new secretaries.
•Monitored workload and work rate within the department; provide a high level of customer service at all times; project and maintain a positive image.
•Delegated, coordinated and monitored work effectively within the secretarial team in a manner that maintains high service standards and results in an equitable distribution.
•Ensured high consistent quality and standard of team’s secretarial performance through regular monitoring of outputs.
•Liaised with other Team Leaders as appropriate when all overall work levels would indicate that the team is being over or under utilized.
•Maintained and updated the filing systems for classifying, retrieving and disposing of such materials as correspondence, records, reports and other documents of a routine or confidential nature. Manage key client files.
•Assisted assigned lawyers in clients financial matters by coordinating with the finance department
•Managed financial process and performance reviews of reports and meetings.
Managed the office of the Marketing Director.
•Handled the communication, coordination, control and administration of all marketing functions.
•Handled all the communication and coordination with the retailers, i.e, marketing announcements, such as, promotions and events.
•Developed and maintained the update of the retailers marketing database.
•Maintained the circulation of marketing publications to the respective retailers and business partners.
•Organize and coordinate Meetings
•Developed and maintained the department filing system.
Prepared and participated in local and international conferences, exhibitions, trade fairs and seminars.
•Organized trade and economic missions, business trips and business councils.
•Organized incoming delegations including matchmaking and project representation.
•Prepared economic and market reports.
•Identified and advised on trade and investment opportunities.
•Developed and promoted relations with counterparts of EBA around the world including foreign programs.
Handled the communication, coordination, control and administration of all marketing functions.
•Assisted in developing both long and short-term business and marketing plans and budgets.
•Scheduled and coordinated meetings of the Marketing Director.
•Supervised the day to day operations of the marketing department.
•Assisted in preparing proposals, reports, data, and research.
•Prepared and presented several manuals for the marketing department, such as, Customer Service Manual and Primary Sales Manual.
•Developed and maintained the department filing system both locally and regionally.
•Observed and implemented established policies and procedures.
•Responsible for maintaining the marketing processes.
•Handled travel schedules and expense reports.
Assisted in preparing and participating in local and international conferences.
•Assisted in organizing of trade and economic missions, business trips and business councils.
•Assisted in organizing of incoming delegations including matchmaking and project representation.
•Assisted in identifying and advising on trade and investment opportunities.
•Assisted in developing and promoting relations with counterparts of EBA around the world including foreign programs.
Member services- assistance in defining, developing and establishing services for EBA members.
•Provide world class information, trade promotion and business representation services to the Egyptian business community.
•Publications- the style, make-up and production of EBA newsletter, brochure and bulletin.
•Library information system- to classify and register all books and publications on specially tailored software.
•Membership database- to update all information regularly.
Assisted in the marketing campaign to the Tourism & Shopping Festival.
Additional Professional Activities & Training Courses
Promotion of Exports to West European Markets for Trade Promotion Organization, Rotterdam, The Netherlands
Managed the preparation, organization and implementation of events, such as, product launching, press conferences, seminars, conferences, exhibitions.
•Prepared and presented Annual PR Plans for major companies, such as,
,
(UAE),