Senior Clinic Manager
BMC
Total years of experience :25 years, 5 Months
My responsibilities include ensuring the well-functioning of the clinic and all the departments performing under it. That includes: staffing, distributing tasks, financing and creating and
outlining policies and procedures.
Managing communication amongst teams of nurses, physicians and doctors and other medical personnel.
Handling and supervising patient care as a patient representative.
Hiring employees, creating work schedules, overseeing medical bills, leading/participating in staff meetings, ordering medical equipment and resolving complaints and negotiations to improve customer satisfaction are all part of my daily basis duties.
Worked on the trade license of the clinic, along with the DHA, before its opening.
Organized and conducted the selection of appropriate candidates for health care positions.
Advised higher management on employee pay and benefits for new and existing employees.
Researched and is familiar on the rules and regulations governing the health care system in UAE in relation to all employees.
Handled all necessary paperwork for new and existing employees including what is needed regarding labor cards, work visas, insurances, health care licenses, etc…
Prepared full job offers to new employee candidates.
Processed Dataflow verification: DHA, MOH and HAAD licenses for Physicians, Nurses and Allied Health Professionals based PQR.
Mastered the system prepared for the hospital on Oracle and handled professionally what is added or removed, payroll and everything in between.
Coordinated HR projects in the hospital such as meetings, trainings, surveys, etc…
Arranged management interviews by coordinating schedules, arranging travel, lodging, and meals, escorting applicants to interviews and arranging community tours.
Conducted probations with newly hired employees and handled appraisals for existing employees in the facility.
Generated, edited, published and shared daily content (original texts, images, videos or HTML links) that build meaningful connections and encourages community members to take action.
Collaborated with other departments to manage reputation, identify key players and coordinate actions.
Create continuous improvement by capturing and analysing the appropriate social data/metrics, insights and best practices, then acting on the information.
Participated in formulation of PR strategies.
Analysed and oversaw market research.
Prepared press releases and conferences.
Took charge of full event management including but not limiting to; conducting venue and market primary and secondary research, allocating budgets, finding locations and venues, adhering to safety, legal and insurance regulations and handling interior and exterior preparations. Furthermore, represented Kia Motors UAE in several overseas events - accompanying local media personnel.
Conducted Management Information System Reports and analytical studies on local and regional markets. In addition to competitive analysis on various companies’ market offerings to
identify market trends, pricing/business models, sales and methods of operation.
All of my HR experiences gained in Kia Motors are highlighted in the above section under my experiences in CosmeSurge and Emirates Hospital. To prevent prolonging my cv, I decided to
reference my HR experiences instead of listing them again. Any further clarification or additional
information required, feel free to contact me.
Coordinated travel, arranged appointments and general administration skills.
Managed account databases and assisted the director with drafting and typing letters, emails, operating the telephone and maintaining all kinds of office and personnel files (soft and hard
copies), accounting records and quality audits.
Verified financial reports and bank statements by running a performance analysis software program and comparing statements with the general ledger.
Determined value of depreciable assets by running a depreciation software program.
Protected the organization's value by keeping information confidential.