Supply chain and customer service manager
Croda
Total des années d'expérience :5 years, 0 Mois
Dubai's office is a sales and supply hub partnering with a third-party logistics and warehouse management teams in JAFZA.
Managing the supply chain and customer service division and directly reporting to Dubai's MD for Consumer and Health Care industries in MENA & Pakistan.
Management of coordinators fulfilling order management and logistics training, implementation and management of SAP S&D, MM and CIP.
Achievements & Projects
Achieved over 30% annual savings on storage charges impact on the P/L
- Collaborating with Ernest & Young to manage the changes in IT, Legal, and Supply Chain management of Cargill Acquisition for Croda's industrial chemica industry acquisition
- Managed the change in the work-from-home process during the COVID-19 period in 2020 by implementing policies, risk/ergonomic assessments, and workflow processes (paperless)
- Automating manual documents required for local/ export outbound shipments on SAP
- Managed the warehouse operations for the Middle East, including and not limited to financial, accounting, legal and operational agreements in
JAFZA
Initiated MRP/Voyager implementation
• Completed a technical course on water treatment for Cooling Towers. Boilers, Wastewater applications, and treatment programs.
• Applied lab techniques to evaluate the quality of water in terms of pH, conductivity, BOD, COD, TDS, and TSS.
• Studied the cause and effects of scaling and corrosion.
• Conducted a UAE market research to generate new business leads for the Water Treatment Sector.
Concentrations in Business, English, Math, Art, Biology, Spanish