Security Officer
Burj Al Arab Hotel , under the establishment of a well-known company Jumeirah Group
Total years of experience :8 years, 2 Months
Dealing with bookings by phone, e-mail, letter, fax or face-to-face
•Completing procedures when guests arrive and leave
•Choosing rooms and handing out keys
•Preparing bills and taking payments taking and passing on messages to guests
•Dealing with special requests from guests (like booking theatre tickets or storing valuable items)
•Answering questions about what the hotel offers and the surrounding area dealing with complaints