MIS & Business Development
national bank of abu dhabi
Total years of experience :29 years, 4 Months
MIS
Prepare MIS (Escan loans, Term Loan, Small Building and Home Improvement Loans for a portfolio size of AED 5 billion)
Update MIS relating to customers’ loan amendments
Reconciliation exercise at the beginning of each month with FCD report
Present MIS reports at the beginning of each month to Senior Management for submission to GCC H.Q.
Prepare/update Re-schedule reports and submit at the beginning of each month to Senior Management
Discuss and present custom made Re-schedule reports to Senior Management for decision making purpose
Generation of timely and quality data information on products and portfolios as required by the management
Prepare/update periodically Developer - Project Exposure Report and submit to Senior Management for submission to GCC H.Q.
Prepare/Update monthly MOU status update report and present them at the beginning of each month to Senior Management
Prepare/update periodically Document Deficiency report and submit them to Senior Management for submission to GCC H.Q.
Developing statistical tools for decision making purposes
Support value centre credit analysts with data to support MIS led decisions.
Continuously improving the systems vis-à-vis MIS generated to reduce reliance on manually fed data.
Formulating and analyzing various business reports and present custom made MIS reports to management for decision making
Key Functional Area:
General Administration
Implementing corporate policies within area of responsibilities in the organization.
Supervising housekeeping activities in the organization; ensuring availability of stationery, access cards and canteen food coupons, etc.
Supervising security activities in the organization; ensuring secure movement of men and materials.
Looking after the arrangement of air/ rail and hotel reservations; freight management for official transfers and movements.
Checking of various bills, monthly and other recurring ones and processing for payments before due including utility bills.
Ensuring optimum and effective utilization of funds in providing congenial work environment and basic amenities in the work premises.
Maintaining petty cash, monitoring expenses and keeping them under control.
Handling incoming & outgoing mail and responding directly on routine matters when required.
Material Planning/ Facilities Management
Preparing purchase orders and other capital expenditure and their follow-ups.
Ensuring maintenance of optimum inventory levels in the stores and maintaining healthy relations with vendors for the procurement of necessary items for the office.
Handling complete Facilities (sites) & infrastructure set up; liaising with contractors & interiors for same.
Maintenance Operations
Interacting with different departments for executing the maintenance of all equipments in the organization and enhancing the overall efficiency.
Maintaining office equipments including Telephones, Fax, Computer, Network Printers, LCD Projection System, Public Address System, etc. by way of Annual Maintenance Contract and scheduled maintenance.
Looking after the renewal and settlement claims of Machinery Break down Insurances along with Fire, Cash in Transit and Vehicle Insurance including trade plate.
Providing all kind of administrative services.
Attend meetings chaired by Chairman and take minutes, issue memos/instruction to various department heads as necessary.
Follow-up on the minutes/targets set, meeting deadlines, tracking Chairman’s diary, managing his time, assigning responsibilities on the emails received, organizing internal/external meetings, briefing of important issues as and when necessary during his absence, coordinating across all departments and inter group companies.
Scrutinizing all documents sent by various group companies that are submitted for Chairman’s signature. Check if all the documents / cheques / PO’s / RFA’s / leave letters / various correspondences are in order before submitting for Chairman’s approval.
Interaction with both internal and external executives and assistants to coordinate a variety of complex executive meetings.
Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner.
Ensuring that all office functions are running smoothly.
Taking inventory of all the office & Chairman’s warehouse assets & at regular intervals.
Ensures that all the stationery, cleaning material and office refreshment are adequately replenished on time.
Maintaining petty cash, monitoring expenses and keeping them under control.
Ensuring that all the utility bills are promptly paid to avoid any disruption to the business.
Liaising with HRD for resourcing, interviewing, selection and deployment of new staff.
Processing of work visas, flight arrangements and establishment of PTA’s.
Management of office environment.
Gathering, adapting, storing and distributing information within the company.
Providing specialised support to other departments and managers.
Providing document and telecommunication management.
Providing administrative service to the General Manager using typing, shorthand, PC skills, transcribing from written notes, handling independent correspondence on verbal briefs, maintaining employee records, doing monthly management reports on spread sheets and power points, preparing LPO's, setting up an effective filing system.
Maintaining appointments and scheduling meetings, making administrative arrangements for seminars, finance related meetings. In the absence of General Manager using tact, initiative and handling correspondence when needed.
Report making and analysis pertaining to the Investment made in European Funds / Hedge Funds / Equities / Local and International. Assisted in preparing the skeleton and analysis report before submitting to Manager - Investments for these funds and other investment proposals from time to time.
Assist GM using Power Point / Excel Graphs concerning Budgets and Business Plan presentation to the Chairman.
Dealing with insurance company to ensure that office assets are insured. / Handling of petty cash.
Preparing payment vouchers, handling petty cash, preparing imprest account replenishments, proficient in drafting various bank letters such as local/international bank transfers / deposits/ standing instruction letters etc.
Handled independently the Group Life Insurance policy of the Group. Responsibilities involved - informing the Insurance Company on the monthly addition / deletion, invoicing interocmpanies, tallying year end figures and raising invoices.
Have done trading in UAE Financial Market. Proficient in order placing with Dubai Financial Market and Abu Dhabi Securities Market.
Handled the entire business correspondence / email communications with John D Wood & Company in UK concerning the company properties in the United Kingdom such as repairs and maintenance, renewal letters, legal issues, tenancy contracts, tax etc.
Took an active role in the organization not limited to administrative duties but getting involved in various tasks and meeting deadlines. The last but the least, I was an active team member in the organization giving my 100% with a determination to grow higher within the organization.
Operations Manager
Typing all confidential and general business letters, dispatching and filing entire business correspondence. Taking dictation and compiling minutes of meeting. Preparing various statistics such as daily, weekly and monthly sales reports, monthly store targets. Liasing with branches and other regional offices within the Middle East. Coordinating several functions during the absence of Operations Manager.
Arranging travel arrangements, hotel reservations and car hire. Renewal of Iquama, Passport and Travel letter etc. Preparing leave rota, bonus and overtime claims of the staff.
Processing of supplier invoices for submission to the Finance division for payment. Assisting the Operations Manager in the opening of new stores.
Maintaining all office requirements from stationery to other consumable items.
HR & Admin. Manager
The following were the duties and responsibilities carried out by me:
Manpower Planning
Liasing with recruiting agents
Short-listing of candidates
Interviews / Job Offer letters and contracts
Visa formalities / Travel arrangements and accommodation
Induction & Deployment
In general liasing with the HRD Manager in all aspects right from organising training classes for the staffs like Arabic classes, computer classes, customer service classes for the staff in stores to all work related with the general office.