Call Center Agent
Union Coop
Total des années d'expérience :7 years, 0 Mois
Handling and picking up incoming and outgoing calls from customers.
Answering all questions and replaying to all inquiries.
Addressing all customers’ problem, listening to their needs &
providing appropriate solutions.
Working with a team to satisfy all the customers.
Helping passengers to plan their flights.
Answering passenger’s questions to arrange travel, including: booking
tickets, hotels and domestic flights in any country and following the
flight routes, schedule and aviation laws for each flight on the
Amadeus and Galileo system.
Handling and picking up incoming and outgoing calls from customers.
Answering all questions and replaying to all inquiries.
Addressing all customers’ problem, listening to their needs &
providing appropriate solutions.
Working with a team to satisfy all the customers.
Selling products by establishing contacts and developing relationships
with prospects recommended partners.
Maintaining relationships with clients by providing support &
information.
Marinating quality service by establishing and enforcing organization
standard.