Bayt.com
Ranshy Poovathingal, Customer Support Executive

Ranshy Poovathingal

Customer Support Executive

Metricstream

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, BA English Literature
Experience
4 years, 5 Months

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Work Experience

Total years of experience :4 years, 5 Months

Customer Support Executive at Metricstream
  • India - Bengaluru
  • September 2012 to December 2014

Handling training operations and Account receivable for Compliance Online.

Customer Support Executive at IBM
  • India - Bengaluru
  • March 2010 to March 2012

Handling payment collection calls for Lloyds Bank UK.

Education

Bachelor's degree, BA English Literature
  • at Nirmala College
  • December 2013

Nirmala College for Women, Red Fields, Coimbatore - 641 018.

Diploma, BTEC HNC Diploma in Aviation, Hospitality and Travel Management
  • at Frankfinn Institute of Airhostess Training
  • May 2009

PROFESSIONAL QUALIFICATION BTEC HNC Diploma in Aviation, Hospitality and Travel Management Awarded by EDEXCEL UK in Frankfinn Institute of Airhostess Training, Coimbatore, Tamilnadu. In-flight Training done in Jet Airways. Have undergone Training in water rescue and First Aid.

High school or equivalent, Science
  • at Government Higher Secondary School
  • March 2007

Course and Subject: Higher Secondary in Biology Science Institution: Government Higher Secondary School, Palakkad, Kerala, India

Specialties & Skills

Customer Service
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operations
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Sales
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Galileo
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Microsoft Office Applications
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Microsoft Office
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Languages

Malayalam
Expert
English
Expert
Tamil
Intermediate

Training and Certifications

BTEC HNC Diploma in Aviation, Hospitality and Travel Management (Training)
Training Institute:
Frankfinn Institute of Airhostess Training
Date Attended:
January 2008
In-flight Training done in Jet Airways (Certificate)
Date Attended:
February 2008
Valid Until:
January 9999

Hobbies

  • Table Tennis and reading
    From my school days I used to be active in various cultural activities and have won laurels.I have participated and won A-grade for Drama in District level youth festival and have participated in Table Tennis tournament in State level.